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Lead a team focused on evolving the end-to-end in store and Care experiences—how customers learn about, explore, purchase and manage products and services while interacting with our award winning Experts. They are the Product leaders at the intersection of the wireless industry, digital and physical world, creating experiences that are on par with the best in tech.
Job Responsibility:
Works in collaboration with VP's, Director's, peers, and team to develop strategy, plans, and outcomes across T-Mobile’s postpaid and prepaid (including Metro by T-Mobile) journeys
Drives cross-functional alignment with Engineering, Design, Research, Marketing, and Business Teams to assess and evolve digital selling experiences across T-Mobile and Metro
Maintains a solid understanding of the wireless industry, Digital and assisted trends, and competitive positioning
May own the lifecycle management of multiple products supporting both brands
Oversees product vision, development of business cases, and roadmap execution across customer acquisition, upgrade, and cross-sell journeys
Develops and drives change management strategies that cascade the vision and align team goals with corporate and brand priorities
Provides coaching and execution guidance to Product Management team
Drives accountability with T-Mobile and vendor partners for performance, funding, and service levels
Requirements:
Bachelor's Degree in Computer Science, Business, Engineering, IT or equivalent experience
10+ years of relevant Product Management experience in an agile product development environment
4 – 7 years’ experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives
Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data
Experience with Agile backlog/project management tools
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Master's/Advanced Degree In Business Administration