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The Sr Manager, Business Continuity Program owns, leads, and is accountable for the design, execution, maturity, and effectiveness of Lamb Weston’s enterprise Business Continuity Program. This role serves as the enterprise subject matter leader for business continuity and operational resilience, partnering with executive leadership, functional leaders, and plant operations to ensure the company’s ability to prepare for, respond to, and recover from disruptive events.
Job Responsibility:
Owns and leads the enterprise Business Continuity Program, including strategy, policies, standards, methodologies, and roadmaps aligned to organizational risk appetite and business objectives
Drives continuous improvement of business continuity capabilities across functions and regions
Establishes and enforces accountability across business units for completing and maintaining BIAs, BCPs, and related recovery strategies
Leads the development, coordination, and delivery of business continuity training, awareness, and role‑based materials
Plans, directs, and oversees recovery exercises, simulations, and drills, including validation of business process dependencies, critical applications, and workaround strategies
Owns issue management and remediation oversight for gaps identified through testing, audits, or real‑world events
Provides executive‑level risk analysis, insight, and reporting, including program maturity assessments, metrics, dashboards, and recommendations for investment or risk mitigation
Owns the maintenance and effectiveness of business continuity tools, templates, and supporting technologies (e.g., ServiceNow GRC)
Plays a leadership role during crises, supporting incident response, decision‑making, and recovery coordination as required
Acts as the primary point of accountability for business continuity–related audit, regulatory, and customer inquiries
Partners with Enterprise Risk, Internal Audit, IT Disaster Recovery, and Operations leadership to ensure a cohesive and integrated approach to resilience
Requirements:
Deep, hands‑on expertise in Business Continuity management standards, principles, tools, and best practices
Bachelor’s degree required in Business, Risk Management, Operations, or a related field
5+ years of progressive experience leading or managing business continuity, crisis management, disaster recovery, risk management, or operational resilience programs (manufacturing or industrial environment strongly preferred)
5+ years of experience leading complex, cross‑functional programs with demonstrated ownership and accountability for outcomes
Professional certification preferred (DRII, BCI, or equivalent)
Demonstrated ability to influence without direct authority and hold senior stakeholders accountable
Strong executive‑level written and verbal communication skills
Risk‑based, pragmatic decision‑making approach aligned to business priorities
Proven capability to set strategic priorities, establish plans, and drive execution across multiple initiatives simultaneously
Experience responding to and managing material disruptive events and recoveries
Strong project management, planning, and organizational skills with a track record of meeting deadlines
Proven adaptability, conflict resolution, and coordination skills in high‑pressure environments
Willingness to support exercises, training, and live incidents outside standard business hours
Ability to travel domestically and internationally as required
Proficiency in Microsoft Office products
ServiceNow GRC experience preferred
What we offer:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services