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Sr. Manager, Business Applications (Finance)

https://www.pagerduty.com Logo

PagerDuty

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Location:
Canada , Toronto

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Contract Type:
Not provided

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Salary:

153000.00 - 231000.00 CAD / Year

Job Description:

PagerDuty is seeking a Sr. Manager, Enterprise Applications (Finance) to join our team! You'll manage and support PagerDuty's broad portfolio of financial systems and applications, overseeing the following process areas from an IT systems perspective: Order to Cash/Order to Revenue, Procure to Pay, and Record to Report. You'll partner with stakeholder teams across Revenue, GL Accounting, Tax & Treasury, Procurement, FP&A, and Operations to deliver technical solutions that drive business success. As a people-focused leader with strong cross-functional project leadership skills and exceptional facilitation abilities, you'll oversee system strategy and implementation while championing process improvements to enable our continued growth. In this critical cross-functional leadership role, you'll lead and develop a team of highly capable IT product managers and IT system administrators, using your leadership experience to grow and shape their careers.

Job Responsibility:

  • Set the Finance applications product vision and multi-quarter roadmap, aligning technology initiatives with Finance and business objectives
  • Oversee the end-to-end delivery of Finance system initiatives from requirements gathering through launch and post-launch support
  • Lead, mentor, and develop a high-performing team of IT product managers and system administrators
  • Lead large-scale, cross-functional projects that span multiple business units
  • Utilize strong facilitation skills to lead productive meetings, workshops, and requirements gathering sessions with diverse stakeholder groups
  • Plan comprehensive roadmaps that align technology initiatives with business objectives and strategic priorities across multiple quarters and fiscal years
  • Implement and manage Agile and SCRUM processes
  • Collaborate with your team to develop and maintain the strategy for our comprehensive suite of financial applications including ERP, Billing, Procurement, and other critical business systems
  • Stay current with NetSuite, Coupa, Zuora, and emerging technologies to recommend and implement best-in-class solutions
  • Collaborate with Finance, Accounting, Revenue, Procurement, FP&A, and Operations leaders to define, prioritize, and deliver business requirements
  • Lead business, accounting, and workflow process improvements across finance, procurement, tax, audit, and security
  • Define and document detailed functional requirements for workflow automations and system integrations
  • Ensure robust change management and compliance with security, regulatory, and audit requirements, including SOX IT general controls
  • Maintain comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations
  • Identify and recommend key technologies to support and improve business processes across the finance and people organization
  • Support data integrations and automation efforts

Requirements:

  • 3+ years of people management experience in IT, Finance Systems, or a related field
  • 2+ years of hands-on experience with financial ERP systems
  • Strong background in IT, with knowledge of accounting, internal controls, and their application within financial systems
  • Experience managing teams responsible for diverse financial application portfolios and system integrations
  • Excellent communication, stakeholder management, and problem-solving skills with the ability to speak "finance" and translate between technical and business stakeholders
  • Strong facilitation skills and experience leading cross-functional meetings and requirements gathering sessions
  • Experience working in a SaaS or publicly traded company environment

Nice to have:

  • Experience with Zuora Billing, Zuora Revenue, NetSuite, and Coupa software
  • Proven track record of leading complex, cross-functional projects involving multiple stakeholders and competing business priorities
  • Experience developing multi-year technology roadmaps and strategic planning for enterprise applications
  • Familiarity with AI tools and their application in financial systems automation and process improvement
  • Experience with relational databases, ETL/integration and automation tools (e.g. Workato)
  • Demonstrated ability to work independently, manage multiple priorities, and oversee complex projects
  • Experience with financial systems implementation and optimization to support international expansion, including multi-currency operations, global compliance, and scalable processes across multiple regions
  • Bachelor's degree in Computer Science, Information Systems, Accounting, or a related field, or equivalent experience
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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