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Comcast Advertising Logo Comcast Advertising · Sales

Sr. Manager, Account Management

United States, New York 135510.99 - 203266.49 USD / Year · Job Posted February 19, 2026
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Job Description

Responsible for managing a teams of sales account managers across our Publisher business including programmers, distributors and resellers. Lead for your pod and book of business responsible for overall day to day operational health if these strategic relationships across our full product suite. Participate in cross-functional strategic company initiatives acting as a representative for the full account management function. Creates account service management procedures to ensure consistent methods for supporting customers and to ensure high quality and responsiveness. Maintain executive summaries for each client for team senior leadership and act as an escalation path when needed. Monitor overall performance of account managers as well as customer satisfaction. Ensure operational plans are aligned with business objectives. Contribute to functional strategy development. Has a greater degree of impact on business results, and typically manages development and coaching of your pod.

Job Responsibility

  • Manages, trains, and develops a sales team, including developing career growth plans and performance goals
  • Responsible for hitting revenue targets for book-of-business
  • Develops presentations and other collateral materials that will position the Company as a team strategically internally
  • Provides account management representation in cross-functional workstreams, GTMs, pilots,etc
  • Coordinate product comms distribution, track client adoption or new products and features, and manage release comms
  • Attends meetings and presentations with key clients, proactively communicate with existing and potential clients about our products value prop
  • Develops relationships with executive stakeholders at key accounts within book of business
  • Develops internal processes to streamline internal and external activities
  • Participates in planning with finance, operations, and strategy teams for book of business
  • Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership
  • Works cross-functionally to develop go-to-market strategies and drive initiatives
  • Serves as an escalation point for key customer issues around products and services
  • Represents company at industry events
  • Self starter who takes initiative to support not just their team pod but the broader AM organization and revenue team
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
  • Other duties and responsibilities as assigned

Requirements

  • Bachelor's Degree
  • 7-10 Years Relevant Work Experience
  • Skills: Account Management
  • Digital Advertising
  • Results-Oriented
  • People Management
  • Customer Satisfaction
  • Business Results

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more
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