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Sr. Manager- Digital Supply Chain

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NTT DATA

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Client Executive for Supply Chain is responsible for owning the client relationship, driving growth, delivering measurable business outcomes, and serving as a trusted advisor on end-to-end supply chain transformation and innovation. The Client Executive will own growth & P&L for key accounts across Supply Chain practice within Manufacturing and High Tech accounts—building pipeline, leading complex pursuits, and closing transformation programs spanning strategy, process, technology enablement, and managed services. This leader will run a multi-channel GTM motion across direct enterprise selling, partner/alliance co-sell, and ecosystem channels, while shaping industry plays tailored to Hi-Tech manufacturing and discrete industries.

Job Responsibility:

  • Act as the primary senior relationship owner for supply chain clients (COO, CSCO, VP Supply Chain, Operations leaders)
  • Build long-term trusted-advisor relationships by understanding the client’s business strategy, operating model, and supply chain maturity
  • Serve as the single point of accountability for overall account health, satisfaction, and value realization
  • Own revenue growth targets for the account across supply chain offerings (strategy, transformation, digital, AI, ERP, analytics, managed services)
  • Identify and shape new opportunities across the end-to-end supply chain: Plan (S&OP / IBP), Source / Procure, Make / Manufacturing, Deliver / Logistics, Return / Sustainability
  • Drive cross-sell and up-sell by aligning supply chain initiatives with broader enterprise programs (ERP, cloud, AI, data, finance)
  • Bring industry and supply chain thought leadership to client conversations (resilience, agility, cost-to-serve, service-level optimization)
  • Advise clients on emerging trends: AI / GenAI / Agentic AI in supply chain, Process mining and value realization, Network optimization, risk sensing, and resilience, Sustainability, ESG, and regulatory readiness
  • Help clients translate strategy into executable roadmaps with measurable value
  • Position digital capabilities as outcome-based transformations
  • Shape and lead value engineering: build ROI cases, define business outcomes, structure phasing (quick wins → scale), and align to exec KPIs
  • Build and leverage senior relationships across key technology ecosystems and channel partners to generate pipeline and accelerate wins
  • Drive joint GTM motions: shared account plans, co-sell pursuits, joint solution plays for Manufacturing/Hi-Tech, co-funded campaigns, and partner field enablement
  • Create a “partner flywheel” with measurable partner-sourced and partner-influenced bookings
  • Be accountable for business outcomes, not just delivery: Cost reduction, Working capital improvement, Service-level performance, Inventory optimization, Cycle time reduction
  • Lead the full pursuit lifecycle: qualification, win strategy, team mobilization, solutioning, pricing, proposal governance, negotiations, and closure
  • Orchestrate internal teams (solutions, delivery, SMEs, legal, finance) and partner stakeholders to execute high-quality pursuits on time
  • Ensure CRM discipline, deal reviews, and governance practices that scale
  • Package repeatable Manufacturing/Hi-Tech plays
  • Represent the practice in industry forums/events and with partner communities
  • collaborate with marketing on industry campaigns

Requirements:

  • 12–18+ years enterprise sales experience
  • 7–10+ years selling Supply Chain / Manufacturing transformation consulting services
  • Strong track record closing complex, multi-stakeholder services deals in Manufacturing/High Tech (typical deal sizes $1M–$10M+
  • multi-year programs)
  • Demonstrated ability to generate net-new pipeline, expand key accounts, and lead high-performing pursuits
  • Proven partner/alliance selling experience and ability to co-sell effectively across ecosystems and channels
  • Executive presence with ability to engage COO/CIO/CDO/CSCO/VP Ops/VP Supply Chain/Manufacturing leaders
  • Strong commercial acumen: pricing, margin, deal structuring, contracting, and value-based selling
  • Bachelor’s required

Nice to have:

  • Deep familiarity with discrete/Hi-Tech manufacturing patterns: ETO/CTO/ATO, contract manufacturing/ODM, multi-tier BOM complexity, NPI/NPD, product lifecycle complexity, quality/yield constraints
  • Experience selling transformations involving planning platforms, control towers, MES modernization, WMS/TMS, and data/AI platforms
  • Exposure to global delivery models and managed services constructs
  • MBA and/or ASCM/APICS certifications (CSCP/CPIM) a plus

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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