Sr. Knowledge Management & Learning Partner Job at Sunrun (Lehi)

Job Description

As a Knowledge Management & Learning Partner, you will not only build and design centralized training and learning assets; you will own the information architecture for critical business functions, ensuring the right learning experience is delivered at the right time. Sunrun is transforming how we learn. We are pivoting from a traditional, decentralized training model to a centralized 'Knowledge Management' strategy. Our team is lean and focused. We are looking for learning partners who are ready to own core knowledge and content to enable clarity and alignment. This role enhances access to information and centralized resources and empowers training groups, leaders, and employees alike. Your goal is to eliminate 'content chaos' and build a Single Source of Truth that drives speed, accuracy, and safety for our field teams.

Job Responsibility

Strategic Knowledge Management: Own the knowledge and associated resources for the assigned centralized core Sunrun functions, which involves designing, managing, and refining core learning assets
Content Creation & Curation: Build centralized learning resources, including knowledge articles, slide decks, and learning modules to maintain a company-wide 'Single Source of Truth'
Ensure resources are clear, accurate, and standardized
Stakeholder Partnership

Requirements

Bachelor's Degree preferred
3–5+ years of experience in Knowledge Management, Instructional Design, or Operations Enablement
Content Lifecycle Management: Proven track record of creating, auditing, and maintaining a 'Single Source of Truth' to eliminate content sprawl
Stakeholder Partnership: Experience consulting directly with business leaders to translate goals/problems into actionable learning strategies
Technical Proficiency: Skilled in using mapping tools such as Lucidchart and Asana
Experience using knowledge management and instructional design tools, such as Articulate preferred
Experience working with Salesforce preferred
Strategic & Soft Skills: Ability to take 'technical jargon' and turn it into clear, punchy, and easy-to-follow information or instruction
Understands how to thrive in a fast-paced environment and can execute on and partner with the business to ensure information clarity through change
Proven ability to thrive in a 'lean team' environment, prioritizing high-impact work without needing constant oversight
Strong verbal and written communication skills, including the ability to write clearly and succinctly, ask thoughtful questions, follow up, and collaborate with multiple stakeholders

What we offer

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching
Volunteer Hour Rewards

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Sr. Knowledge Management & Learning Partner

Job Description

Job Responsibility

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What we offer

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