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Sr. Key Account Specialist is responsible managing Key Accounts , developing and executing sales strategies, and driving revenue growth through customer acquisition and retention. The KAS is also responsible for achieving sales targets, building and maintaining strong relationships with key clients, and ensuring customer satisfaction. Drive direct sales strategy. Individual Contributer role.
Job Responsibility:
Develop and implement sales strategies to achieve revenue targets and growth in the assigned region
Monitor and analyze market trends, customer needs, and competitor activities to identify opportunities for growth
Conduct regular team meetings to review performance and provide feedback
Provide coaching, training, and performance feedback to team members to enhance their skills and productivity
Build and maintain strong, long-term relationships with key customers and prospects
Address customer issues and concerns promptly, ensuring high levels of satisfaction and loyalty
Collaborating with cross-functional teams to ensure support to meet customer expectations
Share market insights and customer feedback with internal teams to improve products and services
Conduct regular market analysis to identify trends, customer needs, and competitive landscape
Prepare sales reports, forecasts, and performance analysis for the management
To manage customer accounts payable and ensure on-time collection
Requirements:
An engineering graduate in Mechanical OR Industrial Production
min. 6 ~ 8 years of experience in Sales / Application
preferably in metal cutting products and working in a technical manufacturing environment
Competent in understanding and communicating all product and technical information
Able to assess customer needs competently
A computer literate with good presentation skills
Strong administrative/communication skills
Should be willing to travel extensively
Should be willing to work with cross functional teams to meet customer needs
Nice to have:
preferably metal cutting products and working in a technical manufacturing environment
lot of drive/energy to bring co-ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan