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To provide new sales and retain existing sales within assigned accounts, either by direct or indirect selling, or by providing application or field service support. A Senior Key Account Specialist serves as a valuable resource and a leader within the sales territory. This position is more mature in experience and expertise, as well as thoroughly knowledgeable in the metal cutting and machining industry; as such, the incumbent is expected to carry larger customer accounts, take on large strategic projects, act as a trainer/mentor for less experienced team members, and step up as interim leader when necessary.
Job Responsibility
Increase profitable sales and win market share in metal cutting market through value added technical solutions and engineering services
Work closely with internal Application Engineers, Program Engineers and Designers to meet customer’s technical standardization and propose best solutions
Gain customers’ acceptance by explaining and demonstrating cost reductions and operational improvements
Assess and evaluate both direct and indirect customer needs and develop the appropriate sales strategy to meet and exceed those needs
To prepare and negotiate the successful quotation, price and contracts, programs, and other agreements
Analyze and communicate necessary marketing activity, i.e., Road show, fairs, trainings, and customer events
Manage customer satisfaction through effective cooperation with technical team, customer service team, product team and effective problem solving to customers as necessary
Prepare sales forecast report monthly, quarterly, and yearly with high accuracy
Proactively collect and share market information with relative departments
Requirements
8 – 10 years relevant work experience
Knowledge of metal cutting tools
ability to provide technical cnc machining support and solutions to customers
Good experience in selling business to business, preferably in metal cutting industry