CrawlJobs Logo

Sr. IT Support Technician

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Ontario

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The IT Support Technician Level 4 provides advanced technical configuration, quality assurance, and deployment preparation for enterprise IT hardware. This role includes oversight and validation of work performed by junior team members, ensuring all configurations and integrations are completed according to organizational and client standards.

Job Responsibility:

  • Program and configure Cisco 8000 series routers and other advanced Cisco solutions
  • Perform detailed quality checks on work completed by IT Support Technician Level 1 team members
  • Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment
  • Rebox, palletize, and package enterprise equipment for secure shipment and delivery
  • Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems

Requirements:

  • Demonstrated hands-on expertise with Cisco routing, switching, and firewall programming, with emphasis on the Cisco 8000 series
  • Strong ability to validate configurations, conduct troubleshooting, and oversee build quality across equipment sets
  • Advanced experience in IT support, network configuration, and quality assurance
  • Ability to oversee junior team members, providing technical guidance as needed
  • Excellent problem-solving skills and attention to detail

Nice to have:

Experience with Dell and Lenovo server hardware as well as VMware virtualization platforms

What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training

Additional Information:

Job Posted:
January 22, 2026

Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sr. IT Support Technician

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
intrapc.com Logo
Intratek Computer, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, A+ Certification and or MCP certification or better is preferred
  • Must be able to work equally well in a team environment as well as individually
  • Maintain excellent communication with the Service Desk Manager on all tasks and projects
  • Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
  • Must have reliable transportation
  • Pass government-level background check
  • Ability to lift 50 pounds of equipment
  • 1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
  • 3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
  • 2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows
Job Responsibility
Job Responsibility
  • Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
  • Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
  • Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
  • Must also have the ability to multi-task efficiently in a fast paced and changing environment
What we offer
What we offer
  • Medical benefits
  • Paid vacation
  • Paid holidays
Read More
Arrow Right

Endpoint Technician

The primary function of this position is to provide support for all service requ...
Location
Location
United States , Wilmington; Philadelphia
Salary
Salary:
70000.00 - 80000.00 USD / Year
mccarter.com Logo
McCarter & English
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
  • Excellent troubleshooting skills required with general hardware/software issues
  • Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
  • Must have firsthand experience working with Windows 11
  • Must have experience installing and supporting Windows 11 end points
  • Must understand Networking concepts and TCP/IP protocols
  • Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
  • Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
  • Experience with Smart devices
  • Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams
Job Responsibility
Job Responsibility
  • Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
  • Responsible for deploying new PCs and Laptops using Microsoft SCCM
  • Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
  • Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates
What we offer
What we offer
  • Eligibility for discretionary bonus
  • Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
  • Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
  • Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
  • Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
  • Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
  • Free and confidential employee assistance program (EAP) and behavioral health services program
  • Firm-paid back-up child/elder care, academic support and pet care program
  • Tax-advantaged college savings 529 Plan
  • Employee discounts through Working Advantage
  • Fulltime
Read More
Arrow Right
New

Sr Informational & Operational Technology Support Technician

The Information Technology Support Technician role involves providing onsite tec...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years IT support experience
  • Experience in supporting Operational Infrastructure Technology
  • Experience with exacqVision and IP cameras
  • Strong knowledge of Windows operating system environment
  • Knowledge and Experience with Android OS and Apple iOS
  • Excellent customer/client service skills
  • Verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution
  • Follow up with clients to ensure high satisfaction on issue resolution
  • A+ desktop or equivalent skill set is required
  • additional certifications for various hardware platforms may be required
Job Responsibility
Job Responsibility
  • Provide onsite in person technical support for end users in a plant/manufacturing environment
  • Individuals here have a well-rounded knowledge of the policies and procedures for their work area
  • Perform troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks / printers / tablets
  • May respond to calls after normal business hours per leader instructions
  • Identify potential issues that could adversely impact end user experience and take corrective action
  • Interact directly with clients and other internal and external sources to resolve issues
  • Hands and feet support for IT and OT (operational technology) infrastructure including but not limited to switches, access points, gateways, routers, IP cameras, NVR and badge readers
  • Fulltime
Read More
Arrow Right

Equipment Maintenance Technician

This position ensures manufacturing lines are well maintained and ready to run d...
Location
Location
United States , Round Lake
Salary
Salary:
52800.00 - 72600.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED equivalent required, technical certifications a plus
  • Associates degree in a technical discipline or above a plus
  • 3 or more years manufacturing systems experience preferred
  • 2 or more years of manufacturing systems experience with Associates degree
  • 1 or more year of manufacturing systems experience with a Bachelor’s degree
  • Prior experience working in an FDA regulated environment preferred
  • Ability to read & understand electrical, mechanical and pneumatic drawings
  • Knowledge of electrical, mechanical, hydraulic and pneumatic systems
  • Develop strong troubleshooting skills
  • Develop a good understanding of programmable logic controllers
Job Responsibility
Job Responsibility
  • Provide a high level of maintenance support for all equipment in the Galaxy filling process
  • Maintain equipment in all areas of the Mix, Fill and Finishing complexes at the Drug Delivery and Penicillin facilities
  • Ensure manufacturing lines are well maintained and ready to run during planned production time
  • Provide on time PM completion
  • Constant monitoring during production to spot and solve issues before they affect production
  • Provide a high level of troubleshooting ability to repair mechanical, electrical, pneumatic and hydraulic systems
  • Provide service on an emergency basis, including overtime, weekends and during plant shutdowns
  • Become familiar with corporate specifications and plant SOP’s governing the operation of the Galaxy process and local GMP
  • Adhere to all plant safety rules and direct others in the proper application of plant safety
  • Drive innovation and continuous improvement
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Equipment Maintenance Technician

This position is responsible for providing a high level of maintenance support f...
Location
Location
United States , Round Lake
Salary
Salary:
52800.00 - 72600.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED equivalent required
  • 3 or more years manufacturing systems experience preferred
  • Prior experience working in an FDA regulated environment preferred
  • Ability to read & understand electrical, mechanical & pneumatic drawings
  • Knowledge of electrical, mechanical, hydraulic & pneumatic systems
  • Must be able to work with limited supervision
  • Strong teamwork and communication skills
  • Good documentation skills and practices
  • Strong computer skills
  • Skilled in MS Word, MS Excel and Maximo or similar CMMS
Job Responsibility
Job Responsibility
  • Provide a high level of maintenance support for all equipment in the Galaxy filling process
  • Maintain equipment in all areas of the Mix, Fill and Finishing complexes
  • Ensure manufacturing lines are well maintained and ready to run
  • Provide on time PM completion
  • Monitor during production to spot and solve issues
  • Provide a high level of troubleshooting ability to repair mechanical, electrical, pneumatic & hydraulic systems
  • Provide service on an emergency basis
  • Adhere to all plant safety rules
  • Drive innovation and continuous improvement
  • Work independently and closely with manufacturing, engineering & quality groups
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Sr Desktop Support Analyst

The Senior Desktop Support Analyst is responsible for overseeing and maintaining...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
  • Outstanding written and oral communication skills
  • Demonstrated experience providing excellent customer service
  • Strong experience troubleshooting Windows Operating Systems
  • Experience imaging PCs using Intune
  • Ability to work with a sense of urgency and strong attention to detail
  • Strong analytical and critical thinking skills
  • Experience using an enterprise ticketing system such as ServiceNow or JIRA
  • Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
  • Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users
Job Responsibility
Job Responsibility
  • Diagnosing and resolving technical issues
  • Managing lifecycle processes
  • Training deskside support staff
  • Break/fix support
  • Inventory management
  • Hardware/software lifecycle
  • Endpoint security
  • Mobile device management (MDM)
  • Fulltime
Read More
Arrow Right

Sr Desktop Support Analyst

The Senior Desktop Support Analyst is responsible for overseeing and maintaining...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
  • Outstanding written and oral communication skills
  • Demonstrated experience providing excellent customer service
  • Strong experience troubleshooting Windows Operating Systems
  • Experience imaging PCs using Intune
  • Ability to work with a sense of urgency and strong attention to detail
  • Strong analytical and critical thinking skills
  • Experience using an enterprise ticketing system such as ServiceNow or JIRA
  • Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
  • Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users
Job Responsibility
Job Responsibility
  • Overseeing and maintaining the software and hardware needs of end-users while ensuring a secure, efficient, and up-to-date environment
  • Diagnosing and resolving technical issues
  • Managing lifecycle processes
  • Training deskside support staff to perform at a high level
  • Break/fix support
  • Inventory management
  • Hardware/software lifecycle
  • Endpoint security
  • Mobile device management (MDM)
  • Fulltime
Read More
Arrow Right
New

Sr Principal Engineer, Automation Projects

In this role, you will provide engineering leadership and project management for...
Location
Location
United States , Round Lake
Salary
Salary:
128000.00 - 176000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor of Science in Mechanical Engineering is required
  • 8 or more years of engineering experience
  • Experience using mechanical CAD software (SolidWorks preferred)
  • Experience working in an aseptic processing or cGMP manufacturing environment preferred
  • Experience developing automated manufacturing equipment
  • Strong verbal and written communication skills
  • Ability to lead and work within small, cross‑functional teams
  • Ability to develop solutions that balance technical performance, cost, and business needs
Job Responsibility
Job Responsibility
  • Provide engineering leadership and project management for manufacturing equipment designed and built internally by Baxter Engineering's Process Automation team
  • Lead automation projects from early concept through final design and implementation
  • Plan and lead project work, select appropriate engineering approaches, and ensure projects are completed safely, on time, and within budget
  • Support documentation, provide guidance to technicians, and help train others on automation technologies
  • Lead project teams by defining scope, requirements, schedules, and goals
  • Assign project tasks and ensure work is completed as planned
  • Work closely with engineers, designers, technicians, manufacturing teams, and outside vendors to support equipment design, procurement, build, and acceptance
  • Lead cost estimates for major automation and capital projects
  • Track project budgets and manage spending of approved funds
  • Support continuous improvement of engineering processes and help advance standard automation practices
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right