Sr. IT Support Technician Job at Robert Half (Ontario)

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

Endpoint Technician

The primary function of this position is to provide support for all service requ...

Location

United States , Wilmington; Philadelphia

Salary:

70000.00 - 80000.00 USD / Year

McCarter & English

Expiration Date

Until further notice

Requirements

Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
Excellent troubleshooting skills required with general hardware/software issues
Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
Must have firsthand experience working with Windows 11
Must have experience installing and supporting Windows 11 end points
Must understand Networking concepts and TCP/IP protocols
Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
Experience with Smart devices
Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams

Job Responsibility

Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates

What we offer

Eligibility for discretionary bonus
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage

Fulltime

Sr Desktop Support Analyst

The Senior Desktop Support Analyst is responsible for overseeing and maintaining...

Location

United States , Indianapolis

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
Outstanding written and oral communication skills
Demonstrated experience providing excellent customer service
Strong experience troubleshooting Windows Operating Systems
Experience imaging PCs using Intune
Ability to work with a sense of urgency and strong attention to detail
Strong analytical and critical thinking skills
Experience using an enterprise ticketing system such as ServiceNow or JIRA
Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users

Job Responsibility

Diagnosing and resolving technical issues
Managing lifecycle processes
Training deskside support staff
Break/fix support
Inventory management
Hardware/software lifecycle
Endpoint security
Mobile device management (MDM)

Fulltime

Sr Desktop Support Analyst

The Senior Desktop Support Analyst is responsible for overseeing and maintaining...

Location

United States , Indianapolis

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
Outstanding written and oral communication skills
Demonstrated experience providing excellent customer service
Strong experience troubleshooting Windows Operating Systems
Experience imaging PCs using Intune
Ability to work with a sense of urgency and strong attention to detail
Strong analytical and critical thinking skills
Experience using an enterprise ticketing system such as ServiceNow or JIRA
Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users

Job Responsibility

Overseeing and maintaining the software and hardware needs of end-users while ensuring a secure, efficient, and up-to-date environment
Diagnosing and resolving technical issues
Managing lifecycle processes
Training deskside support staff to perform at a high level
Break/fix support
Inventory management
Hardware/software lifecycle
Endpoint security
Mobile device management (MDM)

Fulltime

Maintenance Technician III

The Maintenance Technician III will perform general repairs and preventive maint...

Location

United States , Madison

Salary:

51000.00 - 84000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Associates degree in electrical or mechanical maintenance-related field
or high school diploma or general education degree and 2 years of experience in lieu of Associates degree
4+ years of experience working in a building maintenance, construction, or mechanical repair setting
4+ years of experience operating hand tools, small power tools, multi-meters and various test equipment
Basic understanding of electrical, plumbing, HVAC, compressed air, and other related facility systems
Ability to read, interpret and understand documents such as safety rules, operating and maintenance instruction, procedure manuals and blueprints
Basic computer skills to include Internet navigation, Email usage, and word processing
Proficient in Microsoft Office to include Excel macros and pivot tables and Word mail merge
Possession of a valid driver's license
no suspended, revoked, surrendered, invalid, etc. allowed

Job Responsibility

Communicate facility and safety related issues that arise from daily operations to the Facilities Management to coordinate with internal customers, property owner and/or outside vendors
Assist the team in managing spare parts for facility utilities and supplies as needed to minimize equipment downtime
Provide assistance in support of the facility and utility systems including but not limited to electrical distribution, plumbing, HVAC, compressed air systems, fire and life safety systems and emergency power
Enter, prioritize and complete work orders in the CMMS system
Complete miscellaneous facility projects including furniture/employee moves, mounting and hanging fixtures/art, remodeling and other facility improvements
Execute preventive maintenance and demand maintenance tasks with proper documentation and closure
Conduct daily, weekly and monthly building inspections to assess the current operational condition, document findings, and take appropriate follow up action following applicable procedures
React to loss of electrical power and other utility outages, as well as assist in restoration efforts following weather related events
Monitor and respond to facility system alarms following proper procedures
Follow standard operating procedures (SOP) and Environmental Health & Safety (EHS) requirements

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

Fulltime

Sr. Escalation Engineer

Illumio is the leader in ransomware and breach containment, redefining how organ...

Location

Japan

Salary:

14583000.00 - 17500000.00 JPY / Year

Illumio

Expiration Date

Until further notice

Requirements

Experience as a Technical Support Engineer working with Support and Services functions such as case management and call resolution management
Experience with public cloud infrastructure and services
A drive to solve practical business problems with client-centric solutions
A high attention to detail
Strong organizational, problem-solving and systems analysis skills
Strong written and verbal communication skills
Enjoy learning new technologies, applications, and systems
An enthusiastic self-starter with a commitment to learning, customer empathy, and team communication
Deep understanding of NF-Tables, IPrule and IPsets
Understanding of PKI / CA

Job Responsibility

Work with industry leading customers in maintaining Illumio’s technology deployments
Be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request
Understand customer systems and configurations
Analyse problems/defects and recommend solutions
Work closely with external customers, other support engineers, Development, Sales and others as needed, to gain knowledge and provide solutions
Set customer expectations appropriately and accurately
Provide technical product support to field engineers and technicians for complex problems on company products
May interact with customer and company personnel to isolate and fix product issues
Provide design, reliability and other technical feedback to R&D
Handle escalations to R&D as needed

What we offer

Medical
Dental
Vision Coverage
Health and Dependent Savings Accounts
Life and Disability Programs
Paid Parental Leave
Voluntary Benefit Programs
Company Sponsored Wellness Program
Wellness Reimbursement Program
Retirement Savings

Fulltime

Sr. / Principal Technician - Screening Biology

We are looking for a highly motivated Research Associate / Technician to join th...

Location

Denmark , København

Salary:

Not provided

Life Science Talent

Expiration Date

Until further notice

Requirements

Completed laboratory technician training
BSc, BSc Eng., MSc, or equivalent degree in a relevant field
At least 5 years of hands-on laboratory experience with biological assays
Experience working with automation, liquid handling systems, and high-throughput screening workflows
Comfortable working with laboratory software and documentation systems
Detail-oriented, reliable, and quality-focused
Proactive, adaptable, and comfortable working in a dynamic and evolving environment

Job Responsibility

Execute biological assays according to established protocols
Support screening activities, including DEL screening workflows
Operate and maintain automated laboratory equipment and liquid handling systems
Prepare reagents, buffers, plates, and assay consumables
Support routine data handling, documentation, and reporting of results
Assist with assay optimization and troubleshooting under guidance from scientists
Maintain laboratory equipment and contribute to a well-organized laboratory environment

Fulltime

Maintenance Tech

The ideal candidate will be responsible for providing strong maintenance support...

Location

United States , Byhalia

Salary:

52800.00 - 72600.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or GED, or equivalent experience required
technical certifications a plus
Associates degree in a technical field or above a plus
7 years experience required
Ability to read & understand electrical, mechanical and pneumatic drawings.
Knowledge of electrical, mechanical, hydraulic and pneumatic systems.
Develop strong troubleshooting skills.
Develop a good understanding of programmable logic controllers.
Must be capable of working independently, possess effective verbal and written communication skills, maintain clear documentation, have solid computer proficiency, focus on customer needs, and perform safely and efficiently under pressure.
Skilled in MS Word, MS Excel and Maximo or similar CMMS.

Job Responsibility

Provide strong maintenance support for all equipment in the Memphis Global Logistics Center
Ensure all systems and equipment are well maintained and ready to function
Deliver on-schedule PM completion
Continuous monitoring to detect and resolve issues
Provide a high level of troubleshooting expertise to repair mechanical, electrical, pneumatic, and hydraulic systems, forklifts, and HVAC
Offer service on an urgent basis, including overtime, weekends, and during facility shutdowns
Become familiar with corporate specifications and facility SOPs
Observe all plant safety rules and instruct others in the accurate application of EHS
Foster innovation and continuous improvement
Work independently and closely with facility operations, engineering, and quality groups to resolve issues

What we offer

Paid Time Off and Paid Holidays
Medical, Dental, Disability and Life Insurance coverage
Vision and Voluntary Benefits
Paid Parental Leave
Retirement Savings Plan
Employee Stock Purchase Program
Flexible Health Care Spending Accounts
Educational Assistance Plan

Fulltime

Sr. IT Support Technician

Robert Half

Location:
United States , Ontario

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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