CrawlJobs Logo

Sr IT End User Services Specialist

americannursingcare.com Logo

American Nursing Care

Location Icon

Location:
United States , Redding

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

35.70 - 53.11 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

As an IT End User Services Professional, you will provide technical support to staff, ensuring the smooth operation of their hardware, software, and IT services. Every day you will diagnose and resolve technical issues for various devices and applications, install/configure equipment, provide user training, and manage support tickets. To be successful, you will demonstrate strong troubleshooting skills, a comprehensive IT understanding, and excellent customer service, ensuring high end-user productivity and satisfaction.

Job Responsibility:

  • Provide technical support to staff, ensuring the smooth operation of their hardware, software, and IT services
  • Diagnose and resolve technical issues for various devices and applications
  • Install/configure equipment
  • Provide user training
  • Manage support tickets
  • Provide desktop hardware support expertise and direction in the implementation of highly complex / enterprise wide cross functional programs or projects
  • Lead team in troubleshooting of highly complex hardware, software and system problems
  • Work or coordinate on multiple projects, engaged in enterprise wide projects as a team member, sometimes a team leader
  • Act as a subject matter expert for multiple areas
  • Work with and lead the business and other IT areas in the support, maintenance and deployment of desktop hardware as well as information support processes
  • Oversee the EUS team to ensure customer and production support needs are achieved
  • Diagnose and resolve highly complex issues and provides guidance to other team members
  • Lead team in problem resolution activities
  • Work with leadership to develop strategies for problem reporting and resolution to be used by both the customer and team
  • Respond to customer requests of high complexity, typically requiring high-level customer service to facility administration and/or VIPs
  • Interact with customers and business stakeholders in a courteous and professional manner
  • Generate activity and status reports
  • Oversee the request fulfillment functions of the team

Requirements:

  • Associates degree or Technical Institute degree
  • 4-6 years relevant experience in service industry

Nice to have:

Healthcare experience

What we offer:
  • Medical
  • Prescription drug
  • Dental
  • Vision plans
  • Life insurance
  • Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
American Nursing Care - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sr IT End User Services Specialist

Sr Service Desk specialist

We are looking for an experienced and dedicated Sr Service Desk specialist to jo...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in a service desk or help desk role
  • Exceptional communication skills, with the ability to interact effectively with executives and end users
  • Strong customer service skills and a commitment to delivering a positive user experience
  • Proficiency in utilizing remote access tools to provide technical support
  • Excellent documentation skills to ensure accuracy and completeness of records
  • Familiarity with troubleshooting hardware, software, and connectivity issues
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Detail-oriented demeanor suitable for a suit-and-tie work environment
Job Responsibility
Job Responsibility
  • Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly
  • Maintain clear and attentive communication while assisting executives and other users with technical challenges
  • Document all support activities thoroughly to ensure accurate tracking and resolution
  • Collaborate with team members to identify and implement solutions for recurring technical issues
  • Provide guidance and training to users on system functionalities and best practices
  • Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution
  • Stay updated on current technologies to better support end users and improve service delivery
  • Adhere to organizational policies and procedures while maintaining a high level of integrity
  • Utilize remote access tools effectively to troubleshoot and resolve issues
  • Support system changes or upgrades as needed, ensuring minimal disruption to operations
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Sr Service Desk specialist

We are looking for an experienced and dedicated Sr Service Desk specialist to jo...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in a service desk or help desk role
  • Exceptional communication skills, with the ability to interact effectively with executives and end users
  • Strong customer service skills and a commitment to delivering a positive user experience
  • Proficiency in utilizing remote access tools to provide technical support
  • Excellent documentation skills to ensure accuracy and completeness of records
  • Familiarity with troubleshooting hardware, software, and connectivity issues
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Detail-oriented demeanor suitable for a suit-and-tie work environment
Job Responsibility
Job Responsibility
  • Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly
  • Maintain clear and attentive communication while assisting executives and other users with technical challenges
  • Document all support activities thoroughly to ensure accurate tracking and resolution
  • Collaborate with team members to identify and implement solutions for recurring technical issues
  • Provide guidance and training to users on system functionalities and best practices
  • Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution
  • Stay updated on current technologies to better support end users and improve service delivery
  • Adhere to organizational policies and procedures while maintaining a high level of integrity
  • Utilize remote access tools effectively to troubleshoot and resolve issues
  • Support system changes or upgrades as needed, ensuring minimal disruption to operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Distinguished Technologist, Presales Engineering

Distinguished Technologist, Presales Engineering. This role has been designated ...
Location
Location
United States , All, New Jersey
Salary
Salary:
203500.00 - 492500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • AI/ML Networking Expertise: Proven experience designing networks for AI clusters, with a deep understanding of lossless Ethernet, congestion control algorithms (PFC, ECN), and load-balancing techniques specific to AI traffic patterns
  • Edge & Distributed Compute Knowledge: Technical proficiency in MEC (Multi-access Edge Computing) and how it intersects with AI inferencing models and 5G/6G transport
  • Advanced Network Design: 15+ years of experience in Network Infrastructure Design, with at least 3-5 years focused on Hyperscale Datacenter or Cloud-Scale SP architectures
  • Modern Protocol Fluency: Working knowledge of and hands-on experience with JunOS, EOS, or IOS(certifications preferred), with specialized knowledge in EVPN-VXLAN, Segment Routing (SRv6), and telemetry-driven automation
  • Systems Thinking: Ability to bridge the gap between hardware (GPU/NIC/Switch) and software (AI Frameworks, Kubernetes, Virtualization) to provide a holistic "AI Fabric" vision
  • Thought Leadership: Significant experience providing both solution and commercial leadership, specifically in translating the "Cost of AI" into a value-based networking ROI for C-level stakeholders
  • Executive Presence: Professional with strong business acumen and the ability to build relationships with technical decision makers and C-level executives in client organizations
  • Sales Mastery: Experience preparing RFP/Tender response documents, including compliance, bill of materials, and solution documents to drive a successful response
  • Resource Management: Strong resource management skills, including how and when to effectively engage SMEs, specialists, and Engineering resources
  • Minimum Qualifications: 15+ years relevant industry experience in Cloud/Networking Infrastructure, routing, and switching domains
Job Responsibility
Job Responsibility
  • Lead AI Grid Strategy: Serve as the primary architect for "AI Grid" initiatives, helping Service Providers build interconnected, high-performance compute and networking fabrics designed specifically for distributed AI workloads
  • Architect Edge AI Solutions: Design and implement low-latency networking architectures to support Inferencing at the Edge, ensuring SPs can deliver AI services closer to the end-user with minimal jitter and maximum throughput
  • Optimize AI Infrastructure: Articulate the value of specialized AI/ML networking, including the orchestration of RDMA over Converged Ethernet (RoCE v2) and InfiniBand-to-Ethernet transitions within the Modern Datacenter
  • End-to-End AI Design: Responsible for the architecture of end-to-end Networking Infrastructure that supports both the "Front-end" (management/client) and "Back-end" (GPU-to-GPU) AI clusters
  • Strategic Advisory: Advise Sales Engineers and partners on the transition from traditional SP routing to AI-Optimized WAN and Fabric solutions, ensuring customers' business requirements for massive scale and predictive analytics are met
  • Ecosystem Integration: Develop deep partnerships with Silicon providers, AI software innovators, and Integrators to solve emerging "AI-scale" problems across multi-tenant environments
  • Hyperscale AI Networking: Architect and design Hyperscale solutions that specifically address "Job Completion Time" (JCT) metrics critical to AI training customers
  • Complex Deal Orchestration: In complex Networking Infrastructure deals, the Distinguished Technologist will be responsible for the end-to-end technical solution & customizations, orchestrating other Specialists and Technical resources including Systems Engineers as well as Product Management
  • Technical Validation: Excel in delivering Demos and Proof of Concept on solutions as well as clearly articulating the value proposition aligned to customer use cases
  • Stakeholder Engagement: Build relationships with senior resources and technical decision makers with key customers to ensure smooth knowledge transfer and hand-over to the delivery team
What we offer
What we offer
  • Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
  • Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
  • Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good
  • Fulltime
Read More
Arrow Right

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
databricks.com Logo
databricks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
  • Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
  • Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
  • Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
  • Influencing and leading teams - especially without having direct reporting line responsibility
  • Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
  • Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
  • Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
  • Building and steering to a value case - business value consulting and realization
Job Responsibility
Job Responsibility
  • Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
  • Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
  • Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
  • Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
  • Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
  • Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
  • Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
  • Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
  • Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
  • Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team
Read More
Arrow Right

Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist

We are seeking a detail-oriented Oracle Fusion Finance ESS Concurrent Job Monito...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience with Oracle Fusion ESS jobs monitoring (Finance modules preferred)
  • Good understanding of job scheduling, dependencies, and log file analysis
  • Familiarity with Oracle BI Publisher reports, OTBI, FBDI uploads, and integrations
  • Knowledge of SQL and log troubleshooting (added advantage)
  • Exposure to Oracle Fusion Finance modules: GL, AP, AR, FA, CM
  • Understanding of financial period-close processes and dependencies on scheduled jobs
  • Knowledge of Incident, Problem, Change, and Event Management
  • Experience working with ITSM tools (ServiceNow, Remedy, TopDesk, etc.)
  • Strong communication and coordination abilities
  • Analytical and proactive problem-solving skills
Job Responsibility
Job Responsibility
  • Monitor Oracle Fusion ESS jobs (Enterprise Scheduler Service) and concurrent requests on a daily basis
  • Identify and resolve job failures, delays, or performance bottlenecks
  • Coordinate with functional and technical teams to troubleshoot job execution errors
  • Ensure critical jobs (month-end, period-close, integrations) complete successfully within SLA
  • Log and track job failures as Incidents in ITSM tools
  • Perform root cause analysis (RCA) for recurring job failures
  • Raise Problem Records for systemic issues impacting business processes
  • Support new job scheduling or modifications through Change Requests
  • Participate in release validations for newly introduced or updated ESS jobs
  • Document job schedules, dependencies, and approval workflows
What we offer
What we offer
  • Inclusive and respectful work environment
  • Open positions for people with disabilities
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Drexel Hill
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of a two year approved School of Radiologic Technology
  • Valid state radiology registration as required by state law
  • Registry by the American Registry of Radiologic Technology.
Job Responsibility
Job Responsibility
  • MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
  • Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
  • Position patients and coils on a table that slides inside the MRI scanner.
  • Inject contrast media as required.
  • Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
  • Be familiar with the differences from a normal image and an abnormal image.
  • Recognize and respond to life threatening situations.
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
  • Delivers quality, cost effective patient care in a professional manner.
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Oakville
Salary
Salary:
18.94 - 28.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Visual Acuity
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • provide caring service that exceeds customer expectations
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right