Sr. Infrastructure Engineer - Distributed Hosting Job at Owens Corning (Toledo)

Job Description

Owens Corning’s Global Information Services (GIS) provides a technology platform that supports the company’s growing global business needs. The Sr. Infrastructure Engineer - Distributed Hosting is a key member of the Global Infrastructure & Operations (GIO) organization and is responsible for ensuring the performance, implementation, and engineering of hosting platforms and solutions. This role will focus on partnering across GIS, GIO, and with our operations partner to drive business value through execution and problem-solving. This role focuses on engineering excellence, platform lifecycle management, and proactive improvement initiatives. The Sr. Infrastructure Engineer – Distributed Hosting will play a key role in maintaining platform integrity, supporting project delivery, and driving continuous improvement across enterprise hosting platforms. This includes Wintel server environments, VMWare platform, compute and storage hardware, use of automation and AI, and other related technologies and platforms. In addition, a comprehensive understanding of other operating systems used in hosting environments is essential to ensure versatile support and effective integration across diverse technology stacks.

Job Responsibility

Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
Build relationships within the organization, cross-functionally, and with key business stakeholders
Understand how IT infrastructure and services are directly aligned with the company's strategic objectives
Monitor and assess the health, capacity, and performance of hosting platforms
Provide advanced technical expertise throughout the lifecycle of Wintel servers, enterprise OS servers (e.g. Linux), VMware environments, and storage infrastructure
Collaborate with architecture and operations teams to design and implement enhancements
Provide technical experience and perspective to the lifecycle management of hosting environments
Help build and communicate advanced platform standards
Participate in the design and implementation of backup solutions along with disaster recovery and business continuity strategies
Establish and maintain engineering standards, templates, and automation for consistent platform deployment and configuration
Evaluate and recommend advanced tools and technologies to further optimize hybrid hosting environments
Take ownership of complex incident resolution, performing root cause analysis and implementing robust, long-term corrective actions
Mentor and provide technical guidance to junior engineers
Lead small-to-medium scale projects and platform upgrades
Integrate security controls and compliance requirements seamlessly into platform design and operations
Develop automation scripts or workflows to streamline and improve efficiency for repetitive tasks
Contribute to capacity planning and forecasting
Identify opportunities to leverage AI
Act as a technical lead and subject matter expert for infrastructure-related projects, programs, and initiatives
Ensure new applications and services are onboarded efficiently
Participate actively in capacity planning and infrastructure design reviews
Oversee the effectiveness of third-party vendors and suppliers
Work in close partnership with infrastructure operations, security, and application teams
Serve as a technical guide to architecture, operations, and security leaders
Maintain up-to-date documentation of platform configurations, standards, and engineering decisions
Contribute meaningfully to governance processes
Identify areas of waste and ideate and execute on aligned action plans to create productivity
Participate in special programs or projects that support the long-term strategic goals of the organization
Identify and lead opportunities to improve the effectiveness, value, and perception of the organization
Invest in personal growth and development
Provide guidance to early career engineers and offer technical mentoring
Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
10+ years of experience in hosting architecture, with a focus on enterprise-scale environments
Proven track record of providing technical consultation and collaboration
Understanding of Windows Server platforms, enterprise OS platforms, VMware vSphere/ESXi, and enterprise compute and storage systems
Familiarity with engineering and deploying backup technologies along with implementing robust disaster recovery (DR) and business continuity (BC) processes and procedures
Experience with infrastructure monitoring, capacity planning, and performance tuning
Knowledge of datacenter environment solutions required for the design, deployment, health and support of the infrastructure and application ecosystem (power, cooling, fire, connectivity, security, etc.)
Familiarity with automation tools and scripting for infrastructure management (e.g., PowerShell, Ansible)
Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
Strong analytical and problem-solving skills with a proactive mindset
Effective communication and collaboration across technical and business teams
Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow
Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
Ability to travel domestically or internationally as required (10-20%)

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Sr. Infrastructure Engineer - Distributed Hosting

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