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In this role, you will be responsible for leading all aspects of the planning and implementation of change management initiatives. You will partner with business teams, the Change Management COE, PMO, and HR Communications team to set strategic and project-level priorities for the business and drive changes at the global level. Accountable for the delivery of one or more concurrent projects on-time, within budget expectations, to deliver results with desired impact. Leverages expertise to influence a range of stakeholders and other providers to ensure delivery of strategic priorities.
Job Responsibility:
Support Change framework strategy and implementation: Utilize Organizational Change Management (OCM) methodologies to align strategically with overall People Operations and HR transformation and optimization goals
Responsible for managing Change Management intake and other processes to support the delivery People Operations and HR projects through the established Framework. Assess current states, analyze stakeholders, identify risks, and establish goals and milestones for changes
Project Planning: Develop detailed project plans to align change activities to project timelines, tasks, resources, and dependencies
Communication and Training: Create and deliver communication strategies, training programs, and transition plans for managers and employees to facilitate smooth change implementation. As appropriate, help to develop communications or training materials, or coach project resources on how to do so
Stakeholder Management: Support stakeholder mapping and engagement activities, and act as a liaison between senior management, PMO leadership and project teams, ensuring alignment and support for change initiatives
Post-Implementation Monitoring: Identify KPIs and administer processes to measure the results of changes and make necessary adjustments based on feedback and outcomes
Has specialized depth and/or breadth of expertise in HR operations within GEV. Serves as best practice/quality resource on Change Management approaches and execution
Communicates complex messages and negotiates internally with senior leaders in the business and HR to adopt a different point of view. Influences others to take action and may have limited negotiation with external partners or vendors
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team
Uses judgment to make decisions or solve moderately complex tasks or problems that impact the function. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions
Requirements:
5+ years of experience with Change Management in Human Resources & HR Operations Project Management
Bachelor's degree from an accredited university or college
Nice to have:
Master's Degree
Change Management Consulting experience
Experienced influencer of C-Level leaders and front-line employees alike
Strong oral and written communication skills, including advance PowerPoint skills
Strong interpersonal and leadership skills
Demonstrated ability to analyze and resolve problems and present solutions to leadership
Demonstrated recent ability to lead others, document, plan, market, and execute programs that drive change