This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Job Responsibility:
Conducting research to ensure understanding of customer questions and related Workday concepts
Delivering small scope consulting in response to customer requests
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
Clearly and effectively communicating responses and value to customers
Creating and delivering customer presentations on how to use Workday features to achieve business goals
Providing one-on-one consulting guidance to accelerate customer feature adoption
Reviewing customer tenants to identify adoption opportunities
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
Keeping up to date with industry practices and the ability to engage with our customers on those topics
Helping drive the creation of new programs to drive customer feature adoption
Deliver other advisory services such as Office Hours, configuration and business requirements reviews, one-on-one customer configuration designs, deployments including full deployment of Workday features
Requirements:
5+ years of experience with HCM systems including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
5+ years of IT implementation experience
2+ years of software consulting experience
Nice to have:
Fluency in French, German, Italian or Spanish at a business level is a plus