Sr GTM Product Manager, Software Defined Infrastructure Services

• Define and refine the North America go-to-market approach for SDI offerings, aligned to the broader Global GTM and Group strategy
• Develop clear messaging, value propositions, and positioning frameworks for SDI solutions across target industries, customer segments, and buying centers
• Identify market opportunities, whitespace, competitive threats, and growth priorities to improve pipeline creation and win rates
• Ensure alignment between regional sales priorities and the global SDI offer roadmap, including how services are packaged, differentiated, and presented to clients
• Gather structured input from clients, sellers, solution architects, delivery teams, and partners to influence the SDI-S roadmap
• Prioritize market requirements and communicate regional needs to Global Offer and Product teams
• Define the commercial narrative for SDI-S offerings, including customer problem, business value, competitive differentiation, proof points, and adoption drivers
• Monitor GTM performance for SDI-S and recommend adjustments to improve awareness, pipeline generation, conversion, and attach rates
• Co-own the North America SDI-S offer strategy in alignment with the global SDI-S roadmap and regional Software and Services team
• Partner with Global Offer, Delivery, and Commercial teams to define service scope, differentiation, target segments, commercial models, and value drivers
• Support lifecycle management of SDI-S offerings, including launch, adoption, performance review, refresh, and retirement recommendations
• Define clear buyer personas, use cases, customer problems, and outcome-based narratives for SDI-S services
• Develop product messaging, positioning, personas, value propositions, use cases, competitive narratives, and sales plays
• Build and maintain sales enablement assets including pitch decks, talk tracks, battle cards, qualification guides, client use cases, and proposal content
• Deliver regular enablement sessions to sales, pre-sales, and client-facing teams so they can position SDI solutions with confidence and consistency
• Improve seller effectiveness by equipping teams with practical guidance on customer pain points, business outcomes, competitor positioning, and deal strategy
• Partner with sales leadership to identify enablement gaps and create targeted actions to improve pipeline quality, conversion, and deal velocity
• Work with client teams, solution architects, and delivery stakeholders to understand client requirements and align SDI positioning to business and technical needs
• Support strategic pursuits, including RFI/RFP responses, proposal messaging, and client presentations for SDI-related opportunities
• Translate infrastructure modernization requirements into clear commercial and business-value narratives for client stakeholders
• Capture field feedback and client insights to inform offer evolution, sales priorities, and market messaging
• Collaborate with strategic technology partners to strengthen SDI solution relevance, joint positioning, and co-sell opportunities
• Support partner-related messaging, field engagement, and route-to-market activity that improves market reach and credibility
• Work across internal teams to ensure partner capabilities and dependencies are reflected appropriately in solution positioning and sales strategy
• Contribute to pricing strategy and deal positioning to ensure SDI offerings remain competitive, commercially viable, and aligned to client value
• Support pricing guidance, investment cases, and commercial decision-making for new and existing SDI solutions
• Analyze market and competitor trends to help shape pricing recommendations and sales strategies in competitive opportunities
• Develop and articulate the benefits of an Asset Management and Lifecycle approach, with a strong understanding of our multi-vendor OEM offerings that underpin this approach

• 8+ years of experience in product management, offer management, product marketing, GTM strategy, or commercialization of technology services
• Familiarity with product lifecycle practices, including launch planning, adoption tracking, performance analysis, and offer refresh
• Strong experience in business development, go-to-market strategy, sales enablement, offer management, or solution positioning within a global technology services environment
• Good understanding of infrastructure, cloud, data center, managed services, or software-defined solutions, with the ability to translate technical capability into client value
• Proven track record of supporting revenue growth through improved market positioning, seller readiness, and pursuit support
• Experience working with cross-functional teams including sales, solutioning, delivery, product or offer teams, and strategic partners
• Experience in North America market dynamics, enterprise client requirements, and complex services-led sales environments is strongly preferred
• Strong strategic thinking and commercial acumen
• Ability to develop compelling messaging and value propositions for complex technology services
• Strong presentation, communication, and stakeholder management skills
• Good understanding of market analysis, competitive positioning, and client-centric solution development
• Ability to connect offer strategy, sales priorities, pricing, and delivery realities into a coherent market-facing approach
• Strong collaboration skills and comfort working across regional and global teams
• Analytical mindset with the ability to turn field insight into practical action
• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field

Relevant certifications in IT services, cloud, infrastructure, agile, or service management are beneficial

• Medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally-required benefits
• Incentive compensation based on individual and/or company performance