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Sr. Government Relations Officer

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Delivery Hero

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Location:
United Arab Emirates , Dubai

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Government relations at talabat isn't paperwork in a back office — it's a strategic function that keeps one of the UAE's largest delivery platforms operating smoothly. You'll be the person who ensures our licences are current, our compliance is airtight, and our relationships with key government authorities are strong. When a regulatory issue hits, you're the one who resolves it. When we expand to new locations, you're the one who clears the path.

Job Responsibility:

  • Serve as talabat's primary point of contact with UAE government authorities including DED, Municipality, Ministry of Commerce, MOH, Ministry of Interior, and Consumer Protection Authority
  • Build and maintain direct relationships with key officials across these bodies
  • Represent talabat at government meetings and hearings, including Ministry of Interior matters related to driver operations
  • Own the end-to-end licensing process for new branches and activities — from commercial registry updates through municipal and civil defense clearances
  • Manage the renewal cycle for all trade licences, chamber of commerce registrations, health certificates, and other official documents
  • Track and resolve violations from traffic, municipality, and food safety authorities before they escalate
  • Keep the legal team informed of procedural and regulatory changes that affect operations
  • Coordinate with marketing on campaign licensing requirements and with procurement on customs clearance
  • Process contract attestations with the Ministry of Justice and embassies
  • Handle CSR initiative approvals and trademark registration/renewal
  • Manage correspondence with authorities regarding driver and customer information inquiries

Requirements:

  • Deep UAE government relations experience — you know how DED, Municipality, MOH, and Ministry of Commerce work from the inside. You have existing relationships with government officials and understand how to navigate bureaucratic processes efficiently
  • Fluent Arabic and English — spoken and written. You'll be drafting correspondence, attending hearings, and building relationships in both languages
  • 5+ years in government relations, public affairs, or regulatory compliance in the UAE — this is not a role for someone learning the landscape
  • Track record of managing multi-authority compliance — you've juggled licensing, renewals, and regulatory matters across several government bodies simultaneously
  • Experience resolving government violations or disputes — you've handled escalations and know how to get outcomes

Nice to have:

  • Experience in government relations for a technology, logistics, or delivery company
  • Familiarity with UAE e-government platforms and digital services
  • Experience setting up new branch licences in multiple Emirates
  • Bachelor's degree in law, public administration, political science, or related field
  • Knowledge of trademark registration processes in the UAE
What we offer:
  • Competitive compensation and benefits package
  • Sponsored healthcare and gym membership
  • Monthly talabat app credits
  • Parental leave
  • The opportunity to shape government relations at one of the region's most recognised tech brands
  • A diverse, cross-cultural team environment
  • Clear path to grow into a Head of Government Relations or regional GR role

Additional Information:

Job Posted:
May 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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