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American Food & Vending Logo American Food & Vending · Manufacturing

Sr. Food Safety & Quality Assurance Manager

United States 90000.00 - 140000.00 USD / Year · Job Posted May 04, 2026
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Job Description

We are seeking a highly specialized, results-driven Sr. Food Safety & Quality Assurance Manager - Dining & Refreshments to support food safety, regulatory compliance, and quality assurance across dining and refreshment operations. This role requires deep regulatory expertise, hands-on leadership, and the ability to translate complex regulatory requirements into practical, scalable, and sustainable programs.

Job Responsibility

  • Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations
  • Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs
  • Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable
  • Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews
  • Conduct internal audits, supplier audits, third-party assessments, and mock recalls
  • Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits
  • Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning
  • Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements
  • Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities
  • Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement
  • Develop, deliver, and maintain food safety and regulatory training programs using LMS platforms and live training formats
  • Create training curricula, assessments, certification tracking, and competency evaluations
  • Administer LMS systems and analyze training data to identify gaps and drive continuous improvement
  • Oversee supplier quality programs, including vendor qualification, performance monitoring, audits, corrective actions, and supplier scorecards
  • Collaborate with Supply Chain and Operations to ensure supplier compliance and risk mitigation
  • Analyze data from audits, inspections, testing, supplier performance, and QA metrics to identify trends and risks
  • Produce executive-level dashboards, KPIs, and summary reports to support leadership decision-making
  • Utilize Microsoft 365, Microsoft Project, and Salesforce (or similar CRM/QA systems) for project planning, data analysis, reporting, and stakeholder communication
  • Partner with Operations, Quality, Supply Chain, R&D, Logistics, Legal, and Customer Experience teams to embed food safety and quality across product design, sourcing, and service delivery
  • Serve as a subject matter expert and trusted advisor to internal and external stakeholders

Requirements

  • Bachelor's degree in food science, Public Health, Environmental Health, or a related field
  • Advanced degree and/or professional certifications preferred
  • Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality)
  • Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience
  • Strong supplier quality management and vendor qualification experience
  • Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs
  • Familiarity with ERP systems and QA data integration beyond Salesforce
  • Experience supporting complex supply chains, international operations, or multi-brand portfolios
  • Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements
  • Proven ability to interpret regulations and apply them to complex, multi-site operations
  • Advanced data analysis skills with the ability to translate findings into executive-ready insights
  • SQF Practitioner certification or equivalent (internal auditor experience preferred)
  • HACCP certification with demonstrated experience developing and managing HACCP plans across multiple SKUs or facilities
  • Food allergen management certification or demonstrated allergen control program experience
  • Strong working knowledge of FDA regulations (FSMA, recalls, GMPs)
  • Practical OSHA experience in foodservice or beverage environments
  • DOT regulatory knowledge, preferred
  • NFPA standards familiarity related to hazardous material storage and handling
  • GMP experience
  • Additional certifications such as CHFP, CQA, CSCP, or ISO 22000 Lead Auditor are highly desirable
  • Strategic thinker with a system-level perspective and strong attention to detail
  • Advanced project management and prioritization skills
  • Strong stakeholder influence and cross-functional leadership
  • Change management and continuous improvement expertise
  • Ability to translate regulatory requirements into practical SOPs, work instructions, and training materials
  • Resilience and adaptability in high-paced, compliance-driven environments
  • Exceptional written and verbal communication skills, including executive presentations
  • Ability to travel up to 75%, including frequent travel and adaptation to changing time zones and site environments
  • Flexibility to work evenings or weekends based on project timelines and regulatory needs

What we offer

  • Weekly Pay
  • 401K with match
  • Employee Assistance Program
  • Eligible employees offered Medical, Prescription, Dental, and Vision Plans
  • Learning and advancement opportunities
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