Sr. Food Safety & Quality Assurance Manager Job at American Food & Vending

Job Description

We are seeking a highly specialized, results-driven Sr. Food Safety & Quality Assurance Manager - Dining & Refreshments to support food safety, regulatory compliance, and quality assurance across dining and refreshment operations. This role requires deep regulatory expertise, hands-on leadership, and the ability to translate complex regulatory requirements into practical, scalable, and sustainable programs.

Job Responsibility

Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations
Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs
Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable
Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews
Conduct internal audits, supplier audits, third-party assessments, and mock recalls
Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits
Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning
Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements
Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities
Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement
Develop, deliver, and maintain food safety and regulatory training programs using LMS platforms and live training formats
Create training curricula, assessments, certification tracking, and competency evaluations
Administer LMS systems and analyze training data to identify gaps and drive continuous improvement
Oversee supplier quality programs, including vendor qualification, performance monitoring, audits, corrective actions, and supplier scorecards
Collaborate with Supply Chain and Operations to ensure supplier compliance and risk mitigation
Analyze data from audits, inspections, testing, supplier performance, and QA metrics to identify trends and risks
Produce executive-level dashboards, KPIs, and summary reports to support leadership decision-making
Utilize Microsoft 365, Microsoft Project, and Salesforce (or similar CRM/QA systems) for project planning, data analysis, reporting, and stakeholder communication
Partner with Operations, Quality, Supply Chain, R&D, Logistics, Legal, and Customer Experience teams to embed food safety and quality across product design, sourcing, and service delivery
Serve as a subject matter expert and trusted advisor to internal and external stakeholders

Requirements

Bachelor's degree in food science, Public Health, Environmental Health, or a related field
Advanced degree and/or professional certifications preferred
Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality)
Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience
Strong supplier quality management and vendor qualification experience
Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs
Familiarity with ERP systems and QA data integration beyond Salesforce
Experience supporting complex supply chains, international operations, or multi-brand portfolios
Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements
Proven ability to interpret regulations and apply them to complex, multi-site operations
Advanced data analysis skills with the ability to translate findings into executive-ready insights
SQF Practitioner certification or equivalent (internal auditor experience preferred)
HACCP certification with demonstrated experience developing and managing HACCP plans across multiple SKUs or facilities
Food allergen management certification or demonstrated allergen control program experience
Strong working knowledge of FDA regulations (FSMA, recalls, GMPs)
Practical OSHA experience in foodservice or beverage environments
DOT regulatory knowledge, preferred
NFPA standards familiarity related to hazardous material storage and handling
GMP experience
Additional certifications such as CHFP, CQA, CSCP, or ISO 22000 Lead Auditor are highly desirable
Strategic thinker with a system-level perspective and strong attention to detail
Advanced project management and prioritization skills
Strong stakeholder influence and cross-functional leadership
Change management and continuous improvement expertise
Ability to translate regulatory requirements into practical SOPs, work instructions, and training materials
Resilience and adaptability in high-paced, compliance-driven environments
Exceptional written and verbal communication skills, including executive presentations
Ability to travel up to 75%, including frequent travel and adaptation to changing time zones and site environments
Flexibility to work evenings or weekends based on project timelines and regulatory needs

What we offer

Weekly Pay
401K with match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
Learning and advancement opportunities

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