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Sr. Field Technician

United States, Southern Oregon · Job Posted April 20, 2026
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Job Description

This role acts as a technical leader supporting network operations and mentoring junior technicians in technical theory and operational discipline. It provides technical direction and support for network performance, outage resolution, and project-related escalations within and outside the immediate team. The role requires advanced understanding of radio access networks, backhaul, disaster recovery, data services, and location-based services. Success is measured by effective project management, technical issue resolution, process improvements, and team development. The work impacts organizational network reliability and customer service through improved operational efficiency and technical expertise.

Job Responsibility

  • Provide technical direction and support to improve network performance and resolve outages within and beyond the immediate team
  • Lead key projects and initiatives, guiding junior technicians and reporting progress and challenges effectively
  • Identify and develop process improvements related to maintenance and repair activities, recommending implementation to management
  • Create training materials and facilitate training sessions to maintain and enhance team technical skills and knowledge
  • Also responsible for other duties/projects assigned by business management as needed

Requirements

  • Bachelor's Degree OR combination of education and experience deemed equivalent
  • 4-7 years - Experience in Switch operations and maintenance, with a proven track record of success
  • 4-7 years - Wireless telecommunications or other related experience
  • Radio Frequency Engineering
  • Nokia RAN equipment and Ceragon Microwave Equipment experience
  • Electronics
  • Problem Solving / Troubleshooting - Solves problems using creativity and innovation
  • Computer Fluency with ability to use programs such as Microsoft Office Suite
  • Communication
  • Excellent verbal and written communication skills
  • Attention To Detail
  • Self-motivated
  • exhibits initiative in achieving company goals and objectives
  • Leadership skills and ability to prioritize and complete multiple tasks
  • Able to work both independently and in a team environment
  • Flexibility with ever-changing environments and priorities
  • Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays
  • At least 21 years of age to drive a company vehicle
  • Legally authorized to work in the United States

Nice to have

Acceptable areas of study include Vocational/Technical Training or related field

What we offer

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

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