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Sr. Field Technician

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T-Mobile

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Location:
United States , Various

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

29.88 - 53.90 USD / Hour
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Job Description:

Are you ready to join the Un-carrier movement? Enjoy working on projects with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do? If so, our Phoenix Ops Team is searching for a high performing Sr Field Technician to cover the Northern Arizona area within the market. This role will cover approximately 76 sites around Utah, New Mexico, and the Grand Canyon. This role acts as a technical leader supporting network operations and mentoring junior technicians in technical theory and operational rigor. It provides technical direction and support for network performance, outage resolution, and project-related escalations within and outside the immediate team. The role requires advanced understanding of radio access networks, backhaul, disaster recovery, data services, and location-based services. Success is measured by effective project management, technical issue resolution, process improvements, and team development. The work impacts organizational network reliability and customer service through improved operational efficiency and technical expertise. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way.

Job Responsibility:

  • Technical support: Provides technical support within and occasionally outside immediate team working to solve network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
  • Project management: Leads key projects / initiatives, providing day-to-day mentorship to more junior technicians assigned to each given project / initiative. Highly organized, efficiently reporting progress, challenges, resolution plans, and overall status appropriately
  • Operations: Identifies, researches, and develops process improvements and recommends them to management for implementation and assists junior technicians in doing the same. Uses in-depth knowledge to provide input on process improvements related to maintenance and repair activities
  • Continuous learning: Builds training material and facilitates training to peers routinely. Enrolls in and completes training requirements to know the latest on existing and new systems and products, grow skills, and maintains proficiency on what we value and organizational requirements

Requirements:

  • Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
  • 4-7 years Working experience in Field Operations and maintenance (Preferred)
  • 4-7 years Wireless telecommunications or other related experience. (Preferred)
  • Deep technical proficiency with Nokia field equipment preferred.
  • Strong background in microwave experience preferred.
  • Solar power system experience preferred.
  • Excellent verbal and written communication skills
  • Self-motivated
  • exhibits initiative in achieving company goals and objectives
  • Basic leadership skills and ability to prioritize and complete multiple tasks
  • Able to work independently and in a team environment
  • Solid attention to detail
  • Flexibility with ever-changing environments and priorities
  • Solve problems using creativity and innovation
  • Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
  • Flexible hours a must. Day and night work are part of the job, as well as being part of an on-call rotation for the market.
  • Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Deep technical proficiency with Nokia field equipment preferred
  • Strong background in microwave experience preferred
  • Solar power system experience preferred
What we offer:
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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