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Sr Facility Coordinator

· Job Posted May 30, 2026
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Job Description

As a Sr. Facilities Help Desk Coordinator, you will be responsible for handling larger and more complex scale project. This role works closely with both internal and external stakeholders to ensure our stores are not only meeting O'Reilly standards but also all jurisdictional requirements. Repair requests will come through phone, email, and the Maintenance and Repair System (MARS).

Job Responsibility

  • Initiate, oversee, and execute large facility maintenance repairs in a cost effective and timely manner
  • This role is responsible for field repair requests via email, phone calls or MARS
  • Provides cost per repair, defines scoped of works and repairs, responsible for all internal and external communication
  • Process the service request to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to appropriate party
  • Interface with other departments, jurisdictions, contractors, and field operations to ensure that repairs and completed
  • Continually search and propose more economical and efficient ways of handling repairs
  • All other duties as assigned

Requirements

  • 3+ years’ experience in the construction, maintenance, HVAC, electrical or related trades experience
  • Excellent Customer Service
  • Ability to multitask
  • Experience working with Microsoft Office

What we offer

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

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