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The Sr. Facilities Operations Manager serves as the senior on-site leader responsible for all aspects of Integrated Facilities Management (IFM) across a large industrial and corporate campus complex. This role oversees facilities operations supporting industrial environments, administrative headquarters functions, and multiple campus buildings. The position requires disciplined leadership to ensure all maintenance, custodial, and support services operate safely, efficiently, and in full alignment with Aramark and client standards across a complex industrial and corporate footprint.
Job Responsibility:
Provide senior leadership for a large-scale Integrated Facilities Management (IFM) operation, overseeing maintenance, custodial, utilities, and vendor-managed services across industrial and corporate facilities
Lead and develop frontline managers, skilled trades professionals, and vendor partners to deliver consistent, high-quality facilities operations and building maintenance services
Ensure full compliance with contractual service level agreements (SLAs), KPIs, scope of work (SOW) requirements, response times, and health, safety, and environmental performance standards
Champion a Safety First culture aligned with OSHA and industrial manufacturing standards, promoting a zero-incident work environment
Drive operational performance through effective workforce planning, labor scheduling, productivity management, and continuous improvement initiatives
Oversee preventive maintenance programs, corrective maintenance workflows, and asset reliability strategies to support uninterrupted plant and corporate operations
Build strong relationships with client plant leadership and corporate stakeholders
lead Monthly and Quarterly Business Reviews (CBRs) to report on performance, financial results, and service improvements
Recruit, train, coach, and evaluate facilities supervisors, maintenance technicians, and support teams to ensure engagement, accountability, and succession planning
Utilize CMMS systems (EcoBPM or equivalent) to manage work orders, track asset performance, analyze maintenance metrics, and meet established SLAs
Manage capital equipment performance, lifecycle planning, and coordination of subcontracted specialty services
Ensure compliance with Aramark Facilities Management standards, OSHA regulations, environmental requirements, and all federal, state, and local codes
Partner with finance and operations leaders to manage budgets, control costs, and support long-term facilities strategy
Requirements:
5+ years of progressive facilities management leadership experience within manufacturing, industrial, corporate campus, life sciences, or regulated environments
Demonstrated experience leading both hourly and salaried employees in multi-building or campus-style facilities operations
Strong technical knowledge of MEP systems (Mechanical, Electrical, Plumbing) including boilers, chillers, generators, HVAC/R systems, compressed air, and building automation systems