Sr. Exchange Engineer - Microsoft 365 Collaboration

• Provide engineering and administrative level 2+ support for (Exchange Online in a Hybrid configuration, MS 365 Services) and guidance to enhance collaboration and productivity
• Provides troubleshooting expertise within the O365 ecosystem to ensure resolution in a timely manner
• Develop and execute PowerShell scripts for automating routine tasks, such as mailbox and distribution list creation
• Other duties as assigned

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience
• 5+ years preferred experience in managing and supporting Exchange Online, OnPrem, Exchange hybrid environments and MS 356 services
• Expert knowledge with Exchange Server 2016+ in an on prem hybrid configuration in conjunction with EOL across all object types
• Experience in messaging compliance requirements including Legal Holds, E-discovery, Retention Policies, and Mailbox Archiving
• Experience of Mail Routing
• Experience in PowerShell scripting and automation
• Experience in security and compliance with the Microsoft 365 environment
• Previous experience performing Data migrations
• Knowledge of other complimentary collaboration applications such as: Quest, Poppulo, BitTitan MigrationWiz, Sendgrid / Twillio
• Knowledge of Microsoft 365 products and services
• Knowledge in enterprise design and implementation of collaboration solutions using Microsoft 365 products and services
• Working Knowledge of Messaging security mechanisms
• Attention to detail and excellent troubleshooting and problem-resolution skills
• Strong knowledge of IT Service Management and ITIL, preferably using Service Now
• Knowledge of Project Management, preferably using, Jira, and Confluence
• Work cross functionally with different teams to support GPC mission objectives
• Excellent verbal and written communication skills
• Strategic mindset to shape the organizations email infrastructure effectively

• Experience working in an Azure environment
• General understanding Microsoft 365 licensing
• MS Graph is a plus

Flexible Work Policy that permits eligible employees to work a hybrid remote schedule