Sr. Escalations Expert Job at Sunrun (Lehi)

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Columbia

Salary:

28.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Retail: 12+ mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care
Care: Elite Expert, Technical Care
Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
Retail Sales Retail experience in high volume environment and ability to work in varied environments
Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
Success in resolving sales and customer service pain points

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Trenton

Salary:

29.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Retail: 12+ mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care Preferred
Care: Elite Expert, Technical Care Preferred
Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
Retail Sales Retail experience in high volume environment and ability to work in varied environments
Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
Success in resolving sales and customer service pain points

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Lancaster

Salary:

29.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Retail: 12+ Mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care
Care: Elite Expert, Technical Care
Consistently performs above company average in sales metrics
Demonstrated system and tool knowledge with the ability and aptitude to learn new skills
Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor
Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously
Passionate about people, teams, and our Un-carrier values
Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Parttime

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Simi Valley

Salary:

29.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Retail: 12+ Mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care
Care: Elite Expert, Technical Care
Consistently performs above company average in sales metrics
Demonstrated system and tool knowledge with the ability and aptitude to learn new skills
Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor
Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously
Passionate about people, teams, and our Un-carrier values
Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Los Angeles

Salary:

20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Retail: 12+ Mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care
Care: Elite Expert, Technical Care
Consistently performs above company average in sales metrics
Demonstrated system and tool knowledge with the ability and aptitude to learn new skills
Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor
Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously
Passionate about people, teams, and our Un-carrier values
Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Senior Clinical Research Associate

Senior Clinical Research Associate - Oncology - East Coast. ICON plc is a world-...

Location

United States , Atlanta; Texas; Maryland; Missouri; Tennessee; North Carolina; Illinois; Ohio; Florida; Philadelphia, PA

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

An undergraduate degree or it’s equivalent in clinical, science, or health related field from an accredited institution
a licensed health care professional (i.e. registered nurse) or equivalent work experience required
5+ years clinical monitoring experience required (Sr CRA)
Knowledge of ICH and local regulatory authority regulations regarding drug
Read, write and speak fluent English
Oncology monitoring experience required
Experience doing feasibility/site selection/site start up required
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status

Job Responsibility

Implements and monitors clinical trials to ensure sponsor and investigator obligations are being met and are compliant with applicable local regulatory requirements and Internation Conference on Harmonization (ICH) Good Clinical Practice (GCP) guidelines
Assesses the qualification of potential investigative sites, initiates clinical trials at investigative sites, instructs site personnel on the proper conduct of clinical trials, and closes clinical trials at investigative sites
Responsible for site startup activities for assigned sites, including but not limited to regulatory documents collection, informed consent review, IRB/IEC submission support, and budgets and contracts negotiations
Reviews and verifies accuracy of clinical trial data collected, either onsite or remotely
Provides regular site status information to team members, trial management, and updates trial management tools
Completes monitoring activity documents as required by sponsor's SOPs
Works closely with other clinical team members to facilitate timely resolution of trial and/or clinical issues
Escalates site and trial related issues per Sponsor's SOPs until identified issues are resolved or closed
Performs essential document site file reconciliation
Performs source document verification and query resolution

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Sr Mobile Expert - Bilingual Preferred

Sr Mobile Expert are our most capable experts with a passion for delivering best...

Location

United States , Port Richey

Salary:

28.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Retail: 12+ Mos. Neighborhood Mobile Expert
Care: Elite Expert, Account Care
Care: Elite Expert, Technical Care
Consistently performs above company average in sales metrics
Demonstrated system and tool knowledge with the ability and aptitude to learn new skills
Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor
Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously
Passionate about people, teams, and our Un-carrier values
Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience

Job Responsibility

Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

Sr. Manager, Global Payroll

As the Sr. Manager, Global Payroll, you will be the strategic operational lead f...

Location

United States , San Ramon; Austin; Tempe; Denver

Salary:

168500.00 - 212750.00 USD / Year

Dialpad

Expiration Date

Until further notice

Requirements

10+ years of experience in payroll management
At least 5 years in a leadership role managing global payroll operations
Strong proficiency with Workday Payroll software (3+ years)
Expertise in US multi-state tax regulations and labor laws
Solid understanding of international payroll practices (specifically Canada, EMEA, and APAC)
Proven experience in managing and developing high-performing teams
Strong analytical and problem-solving skills
Keen attention to detail
Excellent communication and interpersonal skills
Proven experience in public or pre-IPO environments with a strong command of SOX controls and IPO readiness preferred

Job Responsibility

Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance
Serve as the subject matter expert and final escalation point for all payroll issues
Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally
Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws
Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks
Manage and/or support payroll-related audits
Oversee tax registrations, amendments, and adjustments globally
Collaborate closely with cross-functional teams
Own the month-end close activities for payroll
Drive strategic initiatives such as payroll system operational and reporting upgrades, workflow automation, and expansion into new countries/entities

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Recognized Great Place to Work culture

Fulltime

Sr. Escalations Expert

Sunrun

Location:
United States , Lehi

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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