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Sr. Epic Hospital Billing & Professional Billing Application Analyst

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Sr. Epic Hospital Billing & Professional Billing Application Analyst acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems specific to the support of compliant billing, as analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.

Job Responsibility:

  • Acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly
  • Translate operational needs into system functionality
  • Help maintain system integrity, promote automation and efficiency, and improve user experience
  • Resolving break-fix issues and performing routine maintenance tasks
  • Troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows
  • Provide 24/7 support for applications within accountability
  • Collaborate with cross-functional teams
  • The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices
  • Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects
  • Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions
  • Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components
  • Perform quality assurance and integrated testing of current and newly released vendor functionality
  • Coordinate projects across applications and develops application specific enhancements and reports

Requirements:

  • Bachelor's Degree or Equivalent Experience
  • 1-2 years Project Management Experience Required
  • Minimum 2 years of related experience required
  • Certified - EPIC Required
  • Strong understanding of Hospital Billing (HB) and Professional Billing (PB) workflows within the Epic environment
  • Proficiency in Microsoft 365, with high comfort using Teams and Excel
  • Ability to map and document workflows using Visio
  • Background in billing, financial processes, and revenue cycle operations
  • If supporting an Epic application, appropriate EPIC Certification is required within 6 months

Nice to have:

  • Master's Degree
  • Knowledge of clinical system applications preferred
  • Epic Certifications in Epic Hospital Billing, Charge Router, HB Claims preferred
  • Epic optimization preferred
  • Experience with Epic workflow design sessions, documents operational and system requirements preferred
  • Academy of Health Information Professionals (AHIP) Preferred
What we offer:
  • Competitive pay & comprehensive benefits packages
  • Opportunities for professional growth & advancement
  • An exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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