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Sr. Epic Hospital Billing & Professional Billing Application Analyst acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems specific to the support of compliant billing, as analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.
Job Responsibility:
Acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly
Translate operational needs into system functionality
Help maintain system integrity, promote automation and efficiency, and improve user experience
Resolving break-fix issues and performing routine maintenance tasks
Troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows
Provide 24/7 support for applications within accountability
Collaborate with cross-functional teams
The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices
Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects
Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions
Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components
Perform quality assurance and integrated testing of current and newly released vendor functionality
Coordinate projects across applications and develops application specific enhancements and reports
Requirements:
Bachelor's Degree or Equivalent Experience
1-2 years Project Management Experience Required
Minimum 2 years of related experience required
Certified - EPIC Required
Strong understanding of Hospital Billing (HB) and Professional Billing (PB) workflows within the Epic environment
Proficiency in Microsoft 365, with high comfort using Teams and Excel
Ability to map and document workflows using Visio
Background in billing, financial processes, and revenue cycle operations
If supporting an Epic application, appropriate EPIC Certification is required within 6 months
Nice to have:
Master's Degree
Knowledge of clinical system applications preferred