Sr. Epic Compass Rose, Health Planet Applications Analyst

The Epic Senior application analyst acts as a vital link between clinical operations and information technology, ensuring that Epic functions seamlessly for patient care and patient safety. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality, guiding our customers with the technical information that they need to make decisions on functionality and process. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst’s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical related applications, both Epic and non-Epic that will be part of work responsibilities. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Senior application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle—either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities.