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The Senior Application Analyst acts as a vital link between clinical operations and information technology, ensuring that Epic functions seamlessly for patient care and patient safety. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality, guiding our customers with the technical information that they need to make decisions on functionality and process. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst’s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical-related applications, both Epic and non-Epic that will be part of work responsibilities. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Senior application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle—either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities.
Job Responsibility:
Acts as a vital link between clinical operations and information technology, ensuring that Epic functions seamlessly for patient care and patient safety
Translates operational needs into system functionality
Helps maintain system integrity, promote automation and efficiency, and improve user experience across the organization
Resolving break-fix issues and performing routine maintenance tasks
Troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows
Support of complementary workflows
Maintain our clinical-related applications, both Epic and non-Epic
Coordination and follow-up through structured communication channels
Collaborating with cross-functional teams
Attend various meetings with operational leaders
Participate in multi-disciplinary workgroups
Leads complex application initiatives, including project management responsibilities
Mentoring junior analysts and ensuring operational best practices
Provides technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects
Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions
Plan, design, develop, validate, test, implement, evaluate, maintain, and provide ongoing troubleshooting and support of comprehensive information system components
Perform quality assurance and integrated testing of current and newly released vendor functionality
Coordinate projects across applications and develop application-specific enhancements and reports
Provide 24/7 support for applications within accountability
Supporting all Beaker Anatomical Pathology and any related to the applications used in Pathology
Requirements:
Bachelor's Degree
1-2 years Project Management Experience Required
Minimum 2 years of related experience required
Knowledge of clinical system applications preferred
Epic certification required – Beaker, Anatomical Pathology, and any related to the applications used in Pathology preferred
Medical Laboratory license preferred
Strong understanding of other Epic applications - Beaker, Bridges, Orders, Rules, and Cogito preferred
Advanced knowledge of Anatomical Pathology (AP) preferred
Certified - EPIC Required
Academy of Health Information Professionals (AHIP) Preferred Or Medical Laboratory License preferred
Nice to have:
Knowledge of clinical system applications
Epic certification – Beaker, Anatomical Pathology, and any related to the applications used in Pathology
Medical Laboratory license
Strong understanding of other Epic applications - Beaker, Bridges, Orders, Rules, and Cogito
Advanced knowledge of Anatomical Pathology (AP)
Academy of Health Information Professionals (AHIP)