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Sr. Epic Ambulatory Application Analyst

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Sr. Epic Ambulatory Application Analyst, On-site, Jacksonville, Baptist Medical Center. Epic Ambulatory application analysts act as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.

Job Responsibility:

  • Act as a vital link between operations and information technology, ensuring that Epic functions seamlessly
  • Translate operational needs into system functionality
  • Help maintain system integrity, promote automation and efficiency, and improve user experience
  • Resolve break-fix issues, perform routine maintenance tasks, monitor and troubleshoot error logs related to interfaces
  • Troubleshoot issues, apply Epic quarterly updates, work with Epic technical support, and validate workflows
  • Collaborate with cross-functional teams including Clinical Informatics, other application teams and project managers
  • Lead meetings with operational leaders to clarify requirements and understand pain points
  • Contact end-users to clarify requests to implement optimizations and project requests
  • Mentor junior analysts and ensure operational best practices
  • Perform quality assurance and integrated testing of optimization and project requests
  • Coordinate projects across applications and develops application specific enhancements and reports
  • Provide 24/7 support for applications within accountability
  • Lead complex application initiatives, including project management responsibilities
  • Provide technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects
  • Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions

Requirements:

  • Bachelor's Degree or Equivalent Experience
  • 1-2 years Project Management Experience Required
  • Minimum 2 years of related experience Required
  • Certified - EPIC Required

Nice to have:

  • Master's Degree
  • Knowledge of clinical system applications
  • Experience with Epic Ambulatory and MyChart, including build configuration and implementation
  • Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions
  • Strong experience using Microsoft Visio for workflow documentation and implementation planning
  • Hybrid background in both clinical and technical domains
  • Epic Ambulatory certification
  • MyEpic MyChart certification
  • Academy of Health Information Professionals (AHIP) certification
What we offer:
  • Competitive pay & comprehensive benefits packages
  • Opportunities for professional growth & advancement
  • Exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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