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Sr. Epic Ambulatory Application Analyst

United States, Jacksonville · Job Posted April 20, 2026
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Job Description

Sr. Epic Ambulatory Application Analyst, On-site Hybrid, Jacksonville, Baptist Medical Center. Epic Ambulatory application analysts act as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.

Job Responsibility

  • Lead complex application initiatives, including project management responsibilities
  • Mentor junior analysts and ensure operational best practices
  • Provide technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects
  • Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions
  • Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components
  • Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability
  • Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities
  • Provide 24/7 support for applications within accountability

Requirements

  • 1-2 years Project Management Experience Required
  • Minimum 2 years of related experience Required
  • High School Diploma Required
  • Certified - EPIC Required
  • Knowledge of clinical system applications Preferred
  • Experience with Epic Ambulatory and MyChart, including build configuration and implementation preferred
  • Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred
  • Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred
  • Hybrid background in both clinical and technical domains strongly preferred
  • Bachelor Degree or Equivalent Experience Preferred
  • Epic Ambulatory highly preferred
  • MyEpic MyChart preferred
  • Academy of Health Information Professionals (AHIP) Preferred

What we offer

  • Competitive pay & comprehensive benefits packages
  • Opportunities for professional growth & advancement
  • Exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together

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