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This role serves as a technical bridge between business, product, and engineering organizations by evaluating new service opportunities, translating business requirements into technical solutions, performing feasibility assessments, developing level-of-effort estimates, and supporting solution delivery across telecommunications platforms. The position designs, validates, and deploys technical solutions that maintain and enhance network and system performance, reliability, scalability, and service enablement capabilities. Success is measured through effective solution delivery, improved time-to-market, operational efficiency, and alignment between business objectives and technical execution. The work directly impacts T-Mobile's ability to launch, enhance, and support products and services across consumer, enterprise, wholesale, and IoT business lines.
Job Responsibility
Lead and support feasibility assessments for new products, services, and business initiatives
Evaluate business requests and determine technical feasibility, implementation considerations, dependencies, risks, and level-of-effort estimates
Translate business requirements into actionable technical requirements and solution designs
Identify impacted systems, platforms, and engineering teams necessary to support proposed solutions
Assess design alternatives and provide recommendations that balance customer needs, technical complexity, cost, and delivery timelines
Design, validate, and deploy network and systems solutions that improve reliability, scalability, and service enablement
Support provisioning strategies and service lifecycle enablement for new and evolving products and services
Collaborate with engineering delivery teams through implementation, testing, deployment, and operational readiness activities
Contribute to end-to-end solution integrity across cross-functional initiatives
Develop and maintain validation procedures and testing methodologies to ensure solution effectiveness and compliance
Partner closely with business, product, architecture, operations, and engineering organizations
Facilitate alignment between business objectives and technical implementation approaches
Communicate technical concepts effectively to both technical and non-technical stakeholders
Support intake governance processes and ensure requirements are complete, accurate, and actionable
Serve as a trusted technical advisor during planning, prioritization, and solution development activities
Develop or apply automation solutions and engineering practices that improve workflow efficiency, consistency, quality, and delivery execution
Utilize technologies such as Python, APIs, workflow automation platforms, JIRA automation, and AI-assisted tools to streamline engineering and intake processes
Support integration of AI-driven capabilities into feasibility, intake, engineering, and operational workflows
Contribute to process improvement initiatives that reduce delivery timelines and improve organizational efficiency
Mentor and support other engineers through knowledge sharing, technical guidance, and collaborative problem-solving
Drive engineering initiatives through technical analysis, documentation, testing, and deployment support
Continuously evaluate emerging technologies and industry trends to improve network design, service enablement, and operational effectiveness
Perform additional duties and projects as assigned
Requirements
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science or Engineering or related field