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Job Overview: Are you ready to join the Un-carrier movement? This role is essential for designing, implementing, and deploying scalable software solutions that meet customer requirements and develop/support processes and systems supporting front line call center organizations in the prepaid and postpaid business. The role involves collaborating with engineers to develop software components using technologies such as virtualization, microservices, software-defined networking, network functions virtualization, and big data. It requires independent judgment to resolve technical issues and make recommendations for software design and implementation. Success is measured by the ability to deliver effective software solutions that integrate with system protocols and meet business and technical requirements. The work impacts organizational capabilities by enabling advanced software systems that improve operational efficiency and customer experience. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!
Job Responsibility
Develop software solutions and conduct tests to drive engineering projects and ensure quality deliverables
Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices
Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions
Support technology strategy by evaluating and applying current technologies that align with business goals
Create clear documentation for software code, system designs, and business requirements to support knowledge sharing
Also responsible for other duties/projects as assigned by business management as needed
Requirements
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field
4-7 years Technical engineering experience
Analytical Thinking
Analytics
Collaboration
Communication
Customer Service
Mentorship
Programming Languages
Software Design
Software Development
System Integration
Technical Writing
At least 18 years of age
Legally authorized to work in the United States
Nice to have
Knowledge of Spring Boot
Proficient in Java and CI/CD pipeline development
Demonstrated experience in front line development/support environments