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The Senior Engineer, Enterprise AI helps design, build, and scale AI-powered applications and platforms that improve productivity and intelligent decision-making across T-Mobile’s enterprise environment. This role focuses on developing enterprise-grade AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agentic AI frameworks integrated with internal systems and workflows. The engineer will work across the full software development lifecycle — from architecture and prototyping through deployment and operational support — while partnering closely with product, engineering, and platform teams. This role requires strong software engineering fundamentals combined with hands-on experience building and integrating AI-enabled applications in production environments. The ideal candidate is highly curious, adaptable, and comfortable working in a fast-moving AI ecosystem where technologies and approaches evolve rapidly.
Job Responsibility
Design, develop, deploy, and support enterprise AI applications, autonomous agents, and intelligent workflow solutions that improve employee productivity and operational efficiency
Build and optimize Retrieval-Augmented Generation (RAG) pipelines, semantic search capabilities, and AI orchestration workflows integrated with enterprise platforms and data sources
Develop scalable integrations and AI-enabled services connecting systems such as Salesforce, ServiceNow, Snowflake, Databricks, GitLab, Atlassian, and other enterprise platforms
Partner with engineering, product, architecture, and business stakeholders to deliver secure, reliable, and scalable AI-driven solutions in production environments
Apply strong software engineering principles across system design, coding, CI/CD, observability, testing, troubleshooting, and operational support
Utilize modern AI development tools and coding assistants to rapidly prototype, iterate, and improve AI-enabled applications and workflows
Contribute to AI governance, security, reliability, and compliance standards for enterprise AI deployments
Evaluate emerging AI technologies, frameworks, and methodologies to continuously improve platform capabilities and engineering effectiveness
Participate in architectural discussions, technical reviews, and engineering best practices to help raise the overall technical maturity of the team
Support a highly iterative development environment where rapid experimentation, continuous learning, and fast adaptation are critical to success
Requirements
4–7 years of experience in software engineering, AI/ML engineering, platform engineering, or enterprise application development
Experience building and deploying scalable software applications or platforms in enterprise environments
Experience developing AI-enabled applications, intelligent automation workflows, or LLM-powered solutions using modern AI frameworks and tools
Experience designing or integrating distributed systems, APIs, enterprise platforms, or cloud-native applications
Experience collaborating cross-functionally with engineering, product, architecture, and business teams to deliver production solutions
Bachelor's Degree Bachelor’s degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
At least 18 years of age
Legally authorized to work in the United States
Nice to have
Experience building Retrieval-Augmented Generation (RAG) pipelines, semantic search solutions, or vector database integrations
Experience with agentic AI frameworks such as LangGraph, LangChain, CrewAI, AutoGen, Semantic Kernel, or similar technologies
Experience integrating AI solutions with enterprise systems such as Salesforce, ServiceNow, Snowflake, Databricks, GitLab, or Atlassian platforms
Experience with cloud platforms, containerization, CI/CD pipelines, observability, and production operations
Experience working with enterprise AI governance, security, compliance, or Human-in-the-Loop (HITL) workflows
Familiarity with AI-assisted development tools and coding agents such as Claude Code, GitHub Copilot, Codex, or similar technologies
Master's/Advanced Degree Computer Science, Artificial Intelligence, or Data Science
4-7 years Experience in developing and optimizing AI models for customer service automation using advanced techniques such as prompt engineering and fine-tuning
4-7 years Experience in architecting and deploying sophisticated agentic AI systems to enhance reasoning and interaction capabilities in complex workflows
4-7 years Experience in collaborating with cross-functional teams to integrate AI-driven enhancements into production systems
What we offer
Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs
Annual bonus or periodic sales incentive or bonus
Year-end bonus based on company and/or individual performance