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Sr. Employee Relations Specialist

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AMD

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Location:
United States , San Jose

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

81120.00 - 121680.00 USD / Year
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Job Description:

The Employee Relations (ER) Specialist supports the employee relations function by helping deliver consistent, fair, and timely resolution of workplace concerns. This role partners with HR, managers, and employees to triage and manage ER inquiries, support investigations, maintain documentation, and reinforce workplace policies and expectations.

Job Responsibility:

  • Receive and triage employee relations inquiries such as workplace conflict, conduct concerns, performance issues, attendance matters, and policy questions
  • Gather initial information, clarify concerns, and document case details within a case management system
  • Identify urgent or high-risk issues (such as safety concerns, harassment or discrimination allegations, or retaliation) and escalate appropriately
  • Support employee relations investigations by scheduling interviews, organizing evidence, drafting timelines, and maintaining investigation files
  • Take interview notes, summarize findings, and assist in preparing case documentation and outcome summaries
  • Assist with follow-up actions, including communication templates and tracking completion of next steps
  • Provide guidance to managers and employees on ER processes and common policy topics such as respectful workplace expectations, attendance, and conduct
  • Reinforce expectations for documentation, timely feedback, and appropriate escalation pathways
  • Support performance management processes in partnership with HRBPs and senior ER staff
  • Maintain accurate case notes, reports, and files in accordance with confidentiality and record retention requirements
  • Track case progress and support reporting on ER metrics such as case volumes, themes, cycle time, and outcomes
  • Assist with development of templates, job aids, and manager enablement materials

Requirements:

  • Experience supporting HR, employee relations, HR operations, investigations support, compliance, or related functions
  • Working knowledge of HR and employee relations concepts including confidentiality, documentation practices, respectful workplace standards, and performance management fundamentals
  • Strong written documentation and case note writing skills
  • Ability to manage sensitive information with discretion
  • Experience working in fast-paced or high-volume environments
  • Experience using Microsoft 365 tools including Teams, Outlook, Word, and Excel
  • Familiarity with HR case management platforms such as ServiceNow
  • Experience with SharePoint, PowerPoint, or HR reporting and metrics analysis
  • Strong customer service mindset and interest in process improvement
  • Bachelor’s degree in Human Resources, Business, Psychology, or a related field preferred
  • HR certification such as SHRM-CP or PHR preferred or in progress

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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