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Job Responsibility:
Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows
Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care
Assists with leading tasks, ensuring timelines are met, collaborating with management regarding process improvements, efficiencies and system innovations and providing guidance and technical and operational expertise to other team members
Plans, analyzes, designs, implements, tests, debugs and maintains electronic health record (EHR) software applications
Leads in-depth analysis of workflows, data collection, report details and other technical issues associated with EHR software
Identifies barriers to project completion and communicates needs with Manager and others as appropriate
Leads the review of requested enhancements while demonstrating expert application-specific skills
Provides solutions or leads resolution of end user system issues or conflicts for points of integration
Participates in the upgrade process and ensures necessary build, testing and education is coordinated as appropriate
Promotes and participates in and/or maintains standardization of system build
Builds relationships and effectively communicates with the project team, key stakeholders and physician practices as required
Provides guidance to support end-users to enhance the use of EHR system
Requirements:
Associate's degree and 3 years of relevant experience required
Bachelor's degree preferred
1 year of experience in a supervisory capacity preferred
Clinical, technical or administrative experience in a healthcare setting preferred
Strong attention to detail required
Ability to develop creative solutions to complex problems, and develop critical thinking skills required
Solid technical aptitude and an understanding of computer systems and IT functions. Skilled in using Microsoft software, specifically Office and SharePoint required
Excellent leadership, communication (verbal and written), presentation, analytical and problem solving skills required