Sr EHR App Analyst A Job at University of Rochester (Brighton)

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows
Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care
Assists with leading tasks, ensuring timelines are met, collaborating with management regarding process improvements, efficiencies and system innovations and providing guidance and technical and operational expertise to other team members
Plans, analyzes, designs, implements, tests, debugs and maintains electronic health record (EHR) software applications
Collaborates with the project team, subject matter experts, training and technical teams to effect system changes that reflect an in-depth understanding of the business and end user requirements, while also considering impact to integrated components and standardization
Leads in-depth analysis of workflows, data collection, report details and other technical issues associated with EHR software
Collaborates and uses critical thinking skills to identify potential problems prior to them occurring based on trends or data
Acts as a resource for team members
Identifies barriers to project completion and communicates needs with Manager and others as appropriate
Leads the review of requested enhancements while demonstrating expert application-specific skills
Prioritizes and implements requested changes to the system
Maintains system integrity
Provides solutions or leads resolution of end user system issues or conflicts for points of integration while applying a broad knowledge of application, workflow and integration
Participates in the upgrade process and ensures necessary build, testing and education is coordinated as appropriate
Mentors team members
Identifies and resolves complex issues
Promotes and participates in and/or maintains standardization of system build, including following naming and numbering conventions, security classifications, database and spreadsheets for the system build and change control
Adheres to organizational policies and procedures
Builds relationships and effectively communicates with the project team, key stakeholders and physician practices as required
Provides guidance to support end-users to enhance the use of EHR system
Mentors' customers and others on the team, including precepting other staff
Works collaboratively with operational governance groups or similar customer representatives to improve the system
Represents the team at the department and customer level

Requirements

Associate's degree and 3 years of relevant experience required
Strong attention to detail required
Ability to develop creative solutions to complex problems, and develop critical thinking skills required
Solid technical aptitude and an understanding of computer systems and IT functions. Skilled in using Microsoft software, specifically Office and SharePoint required
Excellent leadership, communication (verbal and written), presentation, analytical and problem-solving skills required
EPIC - EPIC Certification within 1 year required

Nice to have

Bachelor's degree preferred
1 year of experience in a supervisory capacity preferred
Clinical, technical or administrative experience in a healthcare setting preferred

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