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Sr EHR App Analyst A

United States of America, Brighton 77216.00 - 115824.00 USD / Year · Job Posted February 21, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows
  • Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care
  • Assists with leading tasks, ensuring timelines are met, collaborating with management regarding process improvements, efficiencies and system innovations and providing guidance and technical and operational expertise to other team members
  • Plans, analyzes, designs, implements, tests, debugs and maintains electronic health record (EHR) software applications
  • Collaborates with the project team, subject matter experts, training and technical teams to effect system changes that reflect an in-depth understanding of the business and end user requirements, while also considering impact to integrated components and standardization
  • Leads in-depth analysis of workflows, data collection, report details and other technical issues associated with EHR software
  • Collaborates and uses critical thinking skills to identify potential problems prior to them occurring based on trends or data
  • Acts as a resource for team members
  • Identifies barriers to project completion and communicates needs with Manager and others as appropriate
  • Leads the review of requested enhancements while demonstrating expert application-specific skills
  • Prioritizes and implements requested changes to the system
  • Maintains system integrity
  • Provides solutions or leads resolution of end user system issues or conflicts for points of integration while applying a broad knowledge of application, workflow and integration
  • Participates in the upgrade process and ensures necessary build, testing and education is coordinated as appropriate
  • Mentors team members
  • Identifies and resolves complex issues
  • Promotes and participates in and/or maintains standardization of system build, including following naming and numbering conventions, security classifications, database and spreadsheets for the system build and change control
  • Adheres to organizational policies and procedures
  • Builds relationships and effectively communicates with the project team, key stakeholders and physician practices as required
  • Provides guidance to support end-users to enhance the use of EHR system
  • Mentors' customers and others on the team, including precepting other staff
  • Works collaboratively with operational governance groups or similar customer representatives to improve the system
  • Represents the team at the department and customer level

Requirements

  • Associate's degree and 3 years of relevant experience required
  • Strong attention to detail required
  • Ability to develop creative solutions to complex problems, and develop critical thinking skills required
  • Solid technical aptitude and an understanding of computer systems and IT functions. Skilled in using Microsoft software, specifically Office and SharePoint required
  • Excellent leadership, communication (verbal and written), presentation, analytical and problem-solving skills required
  • EPIC - EPIC Certification within 1 year required

Nice to have

  • Bachelor's degree preferred
  • 1 year of experience in a supervisory capacity preferred
  • Clinical, technical or administrative experience in a healthcare setting preferred

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