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Senior Living is one of PointClickCare's most significant growth opportunities. We're building a next-generation platform that will transform how senior living communities deliver care, manage operations, and drive better outcomes for residents. As a Sr. Director of Product Management for Senior Living, you will be a foundational leader in building PointClickCare's presence in this market. This is not a maintenance role—it's an opportunity to define the product vision, hire and grow a team, and bring new solutions to market that help senior living communities thrive. You'll work at the intersection of product strategy, market development, and hands-on execution. You'll partner closely with Engineering, Design, Sales, and Customer Success to deliver products that operators love—and that drive meaningful business results for PointClickCare.
Job Responsibility:
Own the Product Vision & Roadmap
Deeply Understand the Market
Drive Product Commercialization & GTM
Build & Lead a High-Performing Team
Influence at the Executive Level
Requirements:
10+ years in Product Management, with experience in healthcare, SaaS, or senior living technology
3+ years leading product managers, with a track record of hiring, developing, and retaining talent
Experience building new products or entering new markets—not just optimizing existing ones
Strong customer instincts with a demonstrable track record of delivering products users love
Strategic and tactical range—able to set vision AND roll up sleeves to get things done
Excellent communication skills—able to influence executives, rally teams, and represent the company externally
Comfort with ambiguity—you create clarity, not wait for it
Nice to have:
Direct experience in Senior Living, Assisted Living, Independent Living, or Memory Care markets
Familiarity with senior living operations: census management, billing, move-in workflows, care coordination
Experience with AI/ML product development or incorporating data-driven insights into products
Background in regulated healthcare environments (HIPAA, state licensing, etc.)