Sr. / Director of Product, GenAI Data Engine Job at Scale (San Francisco)

Job Description

As Sr. / Director of Product, you will own the end-to-end product strategy for Contributors, Operators, and Customer Applications.

Translate business objectives into product outcomes, including higher contributor retention, improved operator productivity, faster project setup and delivery, and increased customer satisfaction
Long term product vision, strategy and alignment to ensure executive alignment and that EPD teams are creating compelling, bold and coherent products
Partner deeply with Engineering, Design, Data Science, Operations and GTM to productize experiments into scalable systems. Cultivate culture of executional excellence, analytical rigor, effective communication and strong x-team collaboration
Partner closely with internal customers (Operators) using our tools to to unblock live pipelines and ensure smooth rollouts while pursuing a long-term vision
Establish clear product success metrics tied to business goals such as contributor quality, utilization, time to first delivery, data quality, operator productivity and cost efficiency
Hire, retain, grow and mentor a high-performing PM team, fostering a culture of velocity, accountability, and measurable impact
Represent Scale at the executive level with customers and partners, ensuring roadmap alignment with growth and long-term platform advantage

10+ years product leadership experience in enterprise SaaS, AI/ML infrastructure, or marketplace platforms
Track record of building complex, multi-surface products spanning multiple different stakeholders
Strong technical depth in AI/ML or data infrastructure, able to partner closely with engineering and research teams
Customer empathy and proven ability to translate end-user requirements into high-leverage product capabilities
Demonstrated operational rigor and ability to deliver measurable improvements in quality, retention, and efficiency
Inspirational leader with experience building and scaling PM teams