Sr. Director of Membership

• Provide executive oversight and leadership for membership strategy, driving sustained growth, retention, and revenue performance in alignment with organizational goals
• Partner with analytics and marketing teams to drive data-informed decision-making, leveraging audience insights, performance tracking, and market trends to optimize membership strategies and maximize impact
• Oversee the strategic management and optimization of the association's community platform and learning management systems, ensuring they deliver a seamless, engaging, and high-value experience that supports both member engagement and organizational growth
• Lead the training business's pricing and revenue strategy, approving all pricing models and negotiations for training products to maximize market competitiveness, financial performance, and alignment with the association's strategic priorities
• Oversee the development, execution, and continual advancement of the association's certification exam preparation platforms, ensuring accuracy, quality, and seamless user experience. Provide leadership and direction to contractors and staff responsible for platform maintenance and enhancement

• 15+ years of membership experience, including maintaining relationships, driving membership growth, and product development
• A bachelors degree is required for this role
• MBA and/or PMP preferred
• Proven ability to develop and execute strategies that drive member engagement, revenue growth, and training products
• Experience in professional development, learning product design, or growing association membership strategy
• Demonstrated success in translating member and market insights into actionable programs and products
• Ability to collaborate in a virtual environment and enjoys a challenge in a fast-paced workplace

MBA and/or PMP preferred

• generous annual target bonus
• Comprehensive and well-rounded benefits package with 401(K) match