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Sr Director, Event Technology I

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Encore Global

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Location:
United States , Boca Raton

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Senior Director, Event Technology (Sr DET I), is responsible for directing the sales and operations leadership teams to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue leaders to enhance the overall business relationship with the venue. The Sr DET I promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This position managed venue(s) with $8M - $20M in Revenue and will report to a Regional Director, Venues or an RVP, Venues.

Job Responsibility:

  • Directing the sales and operations leadership teams to achieve revenue and profitability goals
  • Delivering World-Class service while cultivating and maintaining relationships with key venue leaders
  • Promoting high performance, accountability and continuous improvement in the team
  • Fostering a collaborative environment that values learning and a commitment to quality
  • Managing venue(s) with $8M - $20M in Revenue

Requirements:

  • Bachelor's degree is preferred or equivalent experience
  • 7+ years of audio-visual experience
  • 7+ years of operations supervisory/management experience
  • 5+ years of customer service or hospitality experience is preferred
  • Effective relationship management skills and experience
  • Strong financial acumen, Sales Planning, Forecasting & CRM
  • Excellent written and oral communication and presentation skills
  • Ability to support growth initiatives
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities, customer satisfaction and people development focus

Nice to have:

  • Bachelor's degree
  • 5+ years of customer service or hospitality experience
What we offer:
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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