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Palo Alto Networks Italia Logo Palo Alto Networks Italia · IT - Administration

Sr. Director, Ecosystems Business Operations

United States, Santa Clara 239000.00 - 328500.00 USD / Year · Job Posted May 14, 2026
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Job Description

Palo Alto Networks is looking for an experienced Operations leader to join as Senior Director of Global Ecosystems Business Operations. We seek a highly collaborative strategist with a passion for re-engineering processes for scale and a relentless focus on data-driven accountability. You will be the primary architect of our route-to-market (RTM) operational framework, building the operational engine of our ecosystems. This role bridges high-level strategy and granular operational execution, ensuring every process is backed by high-integrity data.

Job Responsibility

  • Establish a single source of truth for the Global Ecosystems organization by auditing, cleaning, and harmonizing disparate data sets
  • Implement rigorous data governance standards to ensure partner attribution, deal registration, and incentive payouts are accurate and transparent
  • Design and deliver operational systems and teams required for flawless execution on Cloud marketplace, Distributor stocking, and other RTM bets
  • Translate GTM and Ecosystems strategies into operational processes, programs, and capacity plans, owning the execution of day-to-day operations
  • Provide expert guidance on partner growth programs, ensuring back-end systems can track ROI and performance at a granular level
  • Improve existing Channel (Distributor/VAR) operations, including onboarding, helpdesks, and rebate processes, by leveraging automation
  • Serve as the singular point-of-contact for Ecosystems Operations, advising the SVP of Global Ecosystems and aligning with cross-functional teams.

Requirements

  • 12+ years of experience leading RTM strategy or operations within high-growth, complex environments
  • Deep expertise across GSI, Cloud Provider, and Distributor models with a focus on scaling $100M+ commercial partnerships
  • Demonstrated experience transforming, redesigning, or standing up new operational frameworks to drive efficiency and automation
  • Proven track record of architecting data-centric organizations, including auditing complex data sets and enforcing data governance
  • Ability to translate high-level GTM strategies into actionable capacity plans and KPIs, with understanding of SaaS and hardware business models
  • Expertise in building and leading high-performing, multiregional teams, including recruiting and performance management.
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