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Sr. Director, Business Continuity

United States, Overland Park 208300.00 - 281800.00 USD / Year · Job Posted May 29, 2026
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Job Description

The Sr Director, Enterprise Business Continuity is responsible for safeguarding T-Mobile's operational stability by leading the enterprise-wide business continuity strategy. This role oversees preparedness planning, incident response governance, and resilience frameworks to ensure rapid recovery from disruptions impacting customers, operations, and revenue streams. By partnering with Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership, this leader ensures coordinated response and clear decision protocols during high-risk events. The Sr Director proactively drives risk identification, scenario planning, and resilience investments to mitigate threats before they affect the business. Through these efforts, the role strengthens operational preparedness, reduces risk, and reinforces customer and investor confidence in T-Mobile's ability to withstand and recover from disruptions.

Job Responsibility

  • Lead enterprise-wide business continuity strategy to safeguard operational stability and ensure rapid recovery from disruptions impacting customers, operations, and revenue streams
  • Oversee preparedness planning and incident response governance to establish coordinated response and clear decision protocols during high-risk events
  • Partner with Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership to drive alignment on resilience frameworks and incident response
  • Drive risk identification, scenario planning, and resilience investments to mitigate threats before they affect the business
  • Develop and implement business continuity exercises, audits, and continuous improvement initiatives to strengthen operational preparedness
  • Communicate business continuity strategies and updates to stakeholders to reinforce customer and investor confidence
  • Maintain metrics for business continuity programs and present periodic updates to leadership
  • Participate in additional duties and strategic projects as assigned

Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field required
  • Master's degree in Business Administration, Risk Management, or a related field preferred
  • 10+ years leading enterprise-wide Business Continuity Management programs, including risk identification, scenario planning, and resilience investments
  • 4-7 years managing crisis management and emergency response plan development at a corporate level in the private sector
  • 4-7 years collaborating with cross-functional teams including Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership
  • Leadership and ability to coordinate enterprise-wide resilience initiatives
  • Risk management expertise with operational risk mitigation and scenario planning
  • Strategic planning capabilities focused on continuity and rapid recovery
  • Strong cross-functional collaboration and executive communication skills
  • Advanced problem-solving and change management capabilities
  • Knowledge of regulatory compliance and industry continuity standards
  • Analytical skills for risk assessment and resilience measurement

What we offer

  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

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