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The National Product leader will play a pivotal role in driving One Call’s growth by identifying, shaping, and scaling product-led opportunities that expand revenue and market impact. Team members leverage deep clinical and industry expertise to support commercial success, champion innovation and ensure our product offerings remain at the forefront of the industry.
Job Responsibility
Subject Matter Expertise: Act as clinical and industry SME’s enabling the Commercial team to close upsell and cross-sell opportunities by providing insights and guidance on product capabilities and market fit
Innovative Product Development: Create scalable growth opportunities by developing innovative, technology-enabled product offerings that address market needs and support business objectives
Strategic Clinical Program Advancement: Advance clinical programs by aligning product direction with commercial strategies and portfolio growth objectives, ensuring initiatives support both immediate and long-term business goals
Market Presence and Advocacy: Strengthen One Call’s market presence by serving as subject matter experts at industry conferences, promoting key programs (such as Age of Injury), and building brand credibility
Market and Competitive Intelligence: Track industry and competitive trends, translating insights on emerging technologies and shifts into actionable growth strategies for the business
Business Unit Strategy Ownership: Own the strategy for assigned product lines or business units, partnering closely with Product and Commercial teams to set priorities, define roadmaps, and drive successful execution
RFP Support and Review: Support and review Requests for Proposal (RFP) to ensure all submissions align with business objectives, market needs, and One Call’s strategic direction
Competitive Analysis: Conduct thorough competitive analysis to inform strategic decision-making and position Once Call’s products effectively within the industry
Innovation and Opportunity Identification: Drive ongoing innovation by identifying emerging trends and opportunities in the market and translating them into actionable product strategies that fuel growth
Requirements
Bachelor's and/or Master's degree in Business or Healthcare from an accredited college/ University, and/or the equivalent combination of education, training, or work experience
Minimum of 8 years of extensive industry experience leading strategic initiatives focused on product growth and innovation within the healthcare sector
Demonstrated ability to develop and drive strategies that enhance business performance and drive revenue growth with proven results
Expert in delivering robust analytics use cases and cross-functional collaboration
Fosters data and analytics culture, supporting data-driven thinking and discussions
Customer-centric and experienced with successful cross-functional collaboration
Deep functional knowledge in one or more of the following areas: Physical Therapy, Diagnostics, Home Health, Durable Medical Equipment, Transportation, Language and/or Dental
Excellent communication skills, both verbal and written, for interpersonal communication and collaborative management
Exhibits a high degree of initiative and analytical skills to be able to handle and solve complex problems
Viewed as an expert resource by peers and coworkers
maintains a good working relationship with both internal and client management and has a thorough internal working knowledge of the enterprise
Displays strong leadership qualities, decision making abilities, and strong business judgment
Demonstrated commitment to high professional ethical standards and diverse workplace
Excels at operating in a fast pace, community environment
Strong analytical skills with a track record of using market insights to shape product and business strategies
Excellent communication and presentation skills, with experience representing organizations at industry conferences and events
Demonstrated ability to collaborate across cross-functional teams, including Commercial, Operations and Technology
Ability to manage multiple priorities in a fast-paced, growth- oriented environment
Expertise in competitive analysis, RFP processes, and strategic planning highly preferred
Excellent computer skills and proficient in Excel, Work and Outlook
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply