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As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.
Job Responsibility:
Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
Agentic Workflows: Oversee the deployment of agentic workflows, ensuring AI agents are properly integrated into systems like SFDC and Marketo
AI Guardrails: Implement and enforce AI safe-use standards and quality guardrails to ensure brand safety and privacy compliance
Value Realization: Establish KPIs for AI adoption, targeting significant reductions in manual reporting and execution hours
Requirements:
10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company with a focus on process architecture
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
Ability to build deep relationships and influence senior leaders without direct authority
Comfortable driving accountability with senior leaders and cross-functional GTM teams
Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance
Nice to have:
Experience thriving in 'transformation' environments where the roadmap is built in real-time
A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions
Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring
A "power user" mindset—you understand GenAI prompt engineering and "agentic" workflow design
Experience moving technical capabilities into user-friendly, repeatable marketing workflows
Ability to find the ROI story within AI/Automation data and define a data strategy