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We are seeking a Senior eCommerce Product Manager ready to lead customer experience optimizations across Chico’s FAS brand websites including Chico’s, WHBM and Soma. The candidate will bring a data and analytics focus with a relentless emphasis on business outcomes, with an ability to skillfully prioritize based on customer benefit. The candidate is a natural leader with excellent communication and collaboration skills, ready to lead stakeholders through business evaluation, prioritization, and execution. The candidate also brings an interest in mentoring and leading junior product managers, in the direction of SDLC, testing and the orchestration of prioritization through planning, execution and launch.
Job Responsibility:
Develop a roadmap for assigned ecommerce funnel area and provide input on strategic ecommerce and omnichannel business goals
Manage and lead test program, driving effective partner engagement and planning cycles fostering a high momentum learning and success environment
Analyze and manage owned area funnel analytics, developing a point of view that drives prioritization and learning
Partner with analytics on site KPIs and behavioral outcomes, driving and prioritizing future analytics needs to support future learning
Partner with business stakeholders to build trust maximizing partnership mentality while guiding high business value prioritization
Perform competitive and market analysis, keeping a keen eye on market trends, validating and translating into growth opportunities aligned to business outcomes and strategies
Manage a current view of technologies related to funnel responsibility, identifying enablers that align with growth opportunities
Build and manage a backlog, requirements, acceptance criteria that will drive high quality development outcomes
Ability to partner and lead the software lifecycle across developers, QA, operations, product managers, merchandisers, brand and marketing teams
Mentor junior product team members on analytics, product, and planning skills and capabilities
Requirements:
Bachelor’s Degree required with an emphasis on business, marketing or computer science
3+ years of Product management experience, ecommerce/retail experience a must
Proven Success, leading ecommerce funnel ownership and a roadmap
Testing experience using data to form a hypothesis and define measures of success
Strong analytical capabilities with a working knowledge of web analytics tools (Adobe Test & Target, Adobe Analytics, Google Analytics, Contentsquare)
Ability to take ambiguity and create clarity to forge a path forward
Excellent written and verbal communication skills
Must possess an entrepreneurial spirit with a natural curiosity, ability to pivot and lead others in a fast-paced environment