Sr Desktop Support Analyst Job at Beacon Hill (Indianapolis)

Sr Desktop Support Analyst

The Senior Desktop Support Analyst is responsible for overseeing and maintaining...

Location

United States , Indianapolis

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
Outstanding written and oral communication skills
Demonstrated experience providing excellent customer service
Strong experience troubleshooting Windows Operating Systems
Experience imaging PCs using Intune
Ability to work with a sense of urgency and strong attention to detail
Strong analytical and critical thinking skills
Experience using an enterprise ticketing system such as ServiceNow or JIRA
Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users

Job Responsibility

Overseeing and maintaining the software and hardware needs of end-users while ensuring a secure, efficient, and up-to-date environment
Diagnosing and resolving technical issues
Managing lifecycle processes
Training deskside support staff to perform at a high level
Break/fix support
Inventory management
Hardware/software lifecycle
Endpoint security
Mobile device management (MDM)

Fulltime

Analyst, Sr Support Center

This role is essential in providing exceptional service, resolving issues effici...

Location

United States , Virtual Address, Michigan

Salary:

Not provided

Meijer

Expiration Date

Until further notice

Requirements

Bachelor's or equivalent
Prefer experience in computer systems or IT support
Proven experience in a customer service or technical support role
Excellent customer service and interpersonal skills
Strong oral and written communication skills (technical and non-technical)
Demonstrated problem-solving skills
Ability to maintain a high level of client trust and confidence in the group's knowledge of and concern for clients' needs
Capable of involvement in multiple projects through all life-cycle phases, ensuring they are in accordance with established directions and standards
Broad range of application, network, and desktop knowledge is preferred
Ability to work independently and as part of a team

Job Responsibility

Provide Positive Customer Experience: Deliver stellar service to team members by listening and understanding their issues and provide quick resolution upon first contact. Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
Communicate for Resolution: Identify issues and communicate the solution clearly. Research, resolve, and respond to questions received via telephone calls, emails and chat in a timely manner, in accordance with standards
Coordinate with Vendors: Communicate with vendors to troubleshoot and resolve issues
Escalate Issues: Assess urgency and gather relevant information, and identify impacted stakeholders to ensure effective escalation of issues and customer satisfaction
Support Strategic Initiatives: Participate in team projects to enhance the quality or efficiency of Service Desk service for the assigned product area
Product Offering Knowledge: Maintain up-to-date knowledge of relevant product offerings and support policies for the assigned product area, and deliver technical solutions to customers
Continuously Improve Performance: Actively seek, reflect on, and implement feedback to improve performance continuously. Enhances and develops quality support methods and communication skills through coaching feedback and other developmental approaches
Attends Training: Attend training sessions to enhance skills on product offerings and tools used
Written & Verbal Communication: Deliver clear and effective communication to customers through phone, email, and chat interactions

What we offer

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth

Fulltime

Business Analytics Sr Analyst

The Business Analytics Sr Analyst is a seasoned professional role. Applies in-de...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in data analytics
Hands-on experience in using Tableau for data visualization
Hands-on experience in using SQL for data querying
Advanced English level
Familiarity with data modeling concepts, normalization, and visualization tools
Experience with ETL processes and data integration practices is essential
Strong analytical and critical thinking skills
Ability to work collaboratively in a team-oriented environment
Excellent analytical and business strategy skills
Effective communication skills

Job Responsibility

Gathers operational data from various cross functional stakeholders to examine past business performance
Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
Develop and maintain analytics solutions using Tableau Desktop, focusing on user-friendly design and interactive dashboards that meet business needs. Ensure the solutions are scalable and easy to update as data sources change.
Write and optimize SQL queries in SQL Server Management Studio (SSMS) to support various reporting and analytical needs. Conduct query performance analysis and optimization to improve efficiency.
Assist in data modeling by applying normalization techniques to ensure effective data organization. Work on creating data schemas that support analytical requirements and enhance data accessibility.

Fulltime

Sr. Accounts Receivable Analyst

you will collaborate with business partners to ensure that the collections proce...

Location

United States , Scottsdale

Salary:

65000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5-7+ years of collections experience, preferably with high-tech industry experience
Bachelor’s in Accounting or Business, or equivalent work experience
Order-to-cash business process experience a plus, experience with quoting, order management and billing
Excellent communication skills, both written and verbal, and strong customer service approach
Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc.), and Salesforce
Ability to build strong cross-functional relationships and work collaboratively
Proactive, problem-solving attitude and ability to think outside the box
Adapts quickly to changes in a dynamic organizational structure and business processes
Ability to work independently and a strong team player

Job Responsibility

Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
Participate in and support systems improvements and focus on streamlining the collection process, rerform analysis of collection practices and develop process improvements
Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Sr Channel Sales Manager, Midwest

As a Channel Sales Manager, you'll be pivotal in scaling Verkada's reach and imp...

Location

United States , Chicago; Michigan; Minneapolis; Wisconsin

Salary:

155000.00 - 175000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

4+ years of channel sales or partner management experience
Strong track record of building new business via Security Integrators or IT VAR partners
Strategic & creative thinking with a process-driven approach
Ability to influence and engage across all levels
Technical fluency
Proficiency in Salesforce, Excel, and business intelligence tools
Strong verbal and written communication skills
Local to the Midwest
Open to 50% travel across the Midwest (with some national travel)
Must be independently authorized to work in the U.S.

Job Responsibility

Drive net new pipeline with net new end-user customers through strategic reseller partners
Execute regional channel strategy
Develop and manage a focused partner business plan
Train and enable partner executives, sales teams, and technical stakeholders
Collaborate cross-functionally with internal sales, marketing, and pre-sales teams
Conduct regular QBRs and ad-hoc business reviews
Strengthen the channel ecosystem
Drive awareness and demand through regional events
Own the full lifecycle of partner engagement in your region.

What we offer

Healthcare programs with premiums 100% covered for employee
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions
Flexible Spending Account (FSA)
Expanded mental health support
Paid parental leave policy & fertility benefits
Flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits

Fulltime

New

Test Engineer

Assignment Description: We are seeking a Test Engineer with an interest in moder...

Location

Sweden , Lund

Salary:

Not provided

Upgraded People AB

Expiration Date

Until further notice

Requirements

Solid understanding of Python
Familiarity with C/C++
At least five years’ experience in a Test Engineer role focused on embedded or system-level software
Proven experience in automated testing within embedded systems
Hands-on experience with Robot Framework
Solid understanding of working in a Linux environment
A well-developed testing mindset, with the ability to question solutions and prevent defects from reaching end users
Proficiency in Swedish or English

Fulltime

New

Leading Hand Process Operator

Reporting to the Shift Supervisor, the Leading Hand Process Operator is responsi...

Location

Australia , Pilbara

Salary:

Not provided

PLS

Expiration Date

Until further notice

Requirements

Prior experience as a Senior Process Operator in fixed operating plant or equipment in the mining industry
Previous experience in the Pilbara
Physical fitness to perform role and meet the physical demands required to respond in emergency or rescue situations
Mechanical aptitude
Teamwork and ability to contribute to a team
Initiative
Proactive safety focus
Computer literacy

Job Responsibility

Supporting the Supervisor in providing guidance and leadership to Process Operators across all areas of the production plant
Ensure compliance to operating procedures
Supporting the Supervisor in training and developing the processing team within the Supervisors span of control, providing on the job training and coaching to shift crew participants
Coordinate and delegate priorities that may shift quickly to adjust the demands of processing delivery
Liaise with the Shift Supervisor to assist in the management of workforce scheduling as needed to meet fluctuation demands, and coverage needs
Liaise with the Shift Supervisor on the daily tasks and jobs required
Communicate with the Shift Supervisor any issues that may arise and work with the operators to resolve

What we offer

18 weeks parental leave for primary carers and 4 weeks for secondary carers
Health and wellbeing allowance
Quarterly short-term incentive bonus that recognises individual and business performance
PLS employee share scheme
Novated leasing through salary sacrifice
Newly refurbished facilities at Pilgangoora including gym, tennis, pickleball and volleyball courts, sports oval, and scenic walking tracks
Paid community leave
Monthly employee recognition awards
Access to PLS’ KidsCo School Holiday Program

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Shorewood

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

May 30, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
and other resources

Fulltime

Sr Desktop Support Analyst

Beacon Hill

Location:
United States , Indianapolis

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

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Location:United States , Indianapolis

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Job Description:

Job Responsibility:

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Nice to have:

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