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Sr Database Administrator

uk.alterahealth.com Logo

Altera Digital Health Inc. UK

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Location:
India

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Responsibility:

  • Should be able to work 24X7 shifts and adjust schedule to fit operation support
  • Communicate progress and resolution to the client and documents all work in a case record
  • Conduct performance monitoring, utilizing database management tools to evaluate and resolve performance problems
  • Document problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others'
  • Prepare necessary documentation around technical procedures as well as operational procedures
  • Report defects and design issues to our development teams
  • Work on most complex database-related issues directly with Team/DBAs/Development
  • Mentor and coaches team members
  • Perform root cause analysis of recurring issues
  • Act as a single point of contact for escalations
  • Perform proactive reviews of hosting environments to improve system reliability and prevent future support engagements
  • Support highly-available cross enterprise common/middleware applications on a large, global network
  • Microsoft technologies as well as other 3rd party technical solutions, OS/DB/SQL

Requirements:

  • 5 to 9 Years of Working Experience
  • Minimum Experience: 5 years of work experience
  • Relevant Work Experience 3+ Years (DB security , New build experience, Azure)
  • Microsoft SQL Server Certified
  • Azure SQL cert is mandatory
  • Advanced SQL Server knowledge working in a mid to large-size organization
  • SQL DB backup/restore, install/configure Database, Maintain Database Security, Diagnose and troubleshoot Database errors
  • T-SQL, PowerShell, or equivalent scripting knowledge
  • Working knowledge of technologies including Windows Operating System, Windows Clustering, AlwaysOn, and Active Directory
  • Proficient in the following areas : host and deploy enterprise software, Azure, virtualization, cloud
  • troubleshooting tools like BlackBox, Fiddler, WireShark, or equivalent system/application/performance monitoring tools
  • Able to stay organized, manage and prioritize over 5 simultaneous ongoing support investigations
  • Ability to train on working with Development Teams to provide support and feedback for troubleshooting application/deployment issues
  • Good problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team
  • Knowledge of writing advanced SQL/DB scripts to perform troubleshooting
  • Software support experience demonstrating troubleshooting / analytical skills
  • Proven ability to mentor, coach, and develop internal education programs
  • Verbal and written command of the English language

Additional Information:

Job Posted:
January 04, 2026

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