Sr Data Scientist, Conversational AI, CVS Health

CVS Health

Location:
United States, New York

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

111240.00 - 222480.00 USD / Year

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Job Description:

Conversational AI is a collection of internally developed, advanced solutions designed to equip our call centers with the necessary tools and insights to enhance member experience and improve call center efficiency. This is a product-based team focused on delivering solutions that meet stakeholder requirements. You will collaborate with the broader A&BC data science and engineering teams to architect and execute the solutions.

Job Responsibility:

Leads developing and maintaining the core code base for our Conversation AI suite of products
Responsibility for particular use-case features that enhance the main functionalities
Evaluate the solution impact on technical and business metrics
Major focus will include development of advanced AI solutions, including data curation and prompt engineering
Building trust with business partners and other data science teams to consult on the use of the products

Requirements:

Strong Python and SQL skills
Expertise in advanced analytics tools and languages to analyze large data sets from multiple data sources
Expertise in innovating and implementing novel machine learning techniques
3+ years of experience with natural language processing - classification (sequence/token), information retrieval (dense/sparse search), and regex
3+ years of experience building and evaluating data products with LLMs, prompt engineering, and language models

Nice to have:

Superior ability to communicate technical ideas and results to non-technical clients in written and verbal form
Experience working on product operating model
Experience in documenting code effectively and proficient use of GitHub
Familiarity navigating GCP, including tools like BigQuery, BigTable, and Dataproc
Comprehensive knowledge of the health care industry, products, systems, business strategies and products

What we offer:

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
April 29, 2025

Expiration:
April 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Sr Data Scientist, Conversational AI