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Sr Data Scientist- People Analytics

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Citizens Bank

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Location:
United States , Johnston, Rhode Island ▼

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Human Resource Analytics team at Citizens Bank leads the organization’s understanding of workforce insights and organizational health. Our team uncovers holistic data-driven business opportunities across the talent lifecycle to enable transformational change and operational efficiency. We analyze internal and external data to understand diverse employee voices, and experiment to scale solutions that make the work experience better. The ideal candidate sees beyond the numbers to find opportunities to strengthen the employee experience and organizational performance.

Job Responsibility:

  • Synthesize business goals and strategy with HR, productivity, and market data to build integrated, tangible recommendations on talent and culture topics to drive individual and organizational outcomes
  • Consult with business clients on workplace insights including diagnoses, research design, hypothesis testing, advances analyses, visualization, and presentation
  • Translate complex analyses for executive audiences and develop visualizations to help people understand findings and insights
  • Design and consult on talent assessment methodologies, both internal and third party
  • Apply best practices for artificial intelligence and machine learning
  • Project manage key initiatives that drive efficiency and value
  • assist with change management efforts to scale HR analytics solutions across the enterprise
  • Assist in development, execution, and evaluation of client OKRs, human capital KPIs and other measurement strategies to enable business results
  • Partner and train clients and HR stakeholders on impactful use of data, data literacy techniques, and use of self-service to drive business outcomes
  • Advise on enterprise-level and business unit level analytics work with partners through the organization
  • contribute to enterprise data governance methods and priorities

Requirements:

  • Deep expertise (PhD, Masters, or equivalent expertise) in a field that uses research to understand and influence human behavior (e.g., Industrial/Organizational Psychology, Organizational Behavior, Behavioral Economics, Social/Personality Psychology, etc.)
  • 8+ years of client-facing People Analytics, Workforce Strategy, Business Intelligence, or Human Capital Consulting experience, working in/with complex organizations, or combination of education and experience
  • Demonstrated experience leading large-scale HR or analytics programs in a matrixed environment
  • Expertise in qualitative and quantitative research methodology, data management, data visualization and storytelling
  • Proficiency in data querying languages (e.g., SQL), database management systems, and employee listening platforms (e.g., Perceptyx, Glint)
  • Proficient in scripting languages (e.g., R or Python), and other advanced analytical tools (e.g., Sagemaker, Tableau, PowerBI, Quicksight, Visier, Alteryx)
  • Hands on experience with machine learning techniques and exposure to LLM for text analysis and natural language processing applications
  • Highly proficient in Excel and PowerPoint

Nice to have:

  • Experience with Bayesian estimation, machine learning, natural language processing, cloud-based computing, and/or Artificial Intelligence strongly preferred
  • Ability to handle multiple projects while meeting deadlines and documenting progress towards those deadlines
  • Proficiency in agile and design-thinking methods
  • Possesses a learning orientation, active exploratory mind, and interest to learn from others
  • Experience with AWS Cloud suite, Snowflake, Oracle HCM, Service Now
What we offer:
  • Competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs

Additional Information:

Job Posted:
January 25, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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