Sr. Customer Success Manager Job at Nuacem AI (Hyderabad)

Sr. Customer Success Manager - SaaS

ShipperHQ is seeking a talented Sr. Customer Success Manager to join our dynamic...

Location

United States , Austin

Salary:

Not provided

ShipperHQ

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
5+ years in Customer Success, Account Management, or a similar client-facing role, ideally in B2B SaaS
Experience managing enterprise or strategic accounts with multiple stakeholders
Skilled at building champions, navigating complex organizations, and tailoring strategies to client goals
Proven ability to own and grow recurring revenue through renewals and upsells
Strong business acumen with experience tracking and communicating KPIs
Exceptional communication skills (written, verbal, presentation)
Highly organized, proactive, and detail-oriented
Entrepreneurial mindset and comfort working in a fast-moving, collaborative environment

Job Responsibility

Own a portfolio of strategic accounts and serve as a trusted advisor, helping customers maximize the value of ShipperHQ solutions
Build lasting relationships: Establish trust, credibility, and influence across multiple levels of your customers’ organizations
Drive measurable value: Understand your clients’ goals, define success metrics, and deliver actionable strategies that drive ROI
Champion adoption: Educate customers on product capabilities and best practices, ensuring they realize the full benefit of their investment
Lead renewals and growth: Manage renewals proactively and identify expansion opportunities through consultative, value-based selling
Collaborate cross-functionally: Partner closely with Product, Sales, and Support to represent customer outcomes across teams and help deliver exceptional outcomes
Plan ahead: Stay proactive, looking 6+ months ahead of renewal cycles, to ensure client satisfaction and retention

What we offer

22 days of PTO plus public holidays
401k Match
Medical, Dental, and Vision Insurance

Fulltime

Customer Success Operations Manager

We are looking for a hands-on, results-driven Customer Success Operations Manage...

Location

United Kingdom; Netherlands , London; Amsterdam

Salary:

Not provided

Corsearch

Expiration Date

Until further notice

Requirements

Hands-on experience administering Planhat (strongly preferred) or another CS platform e.g. Gainsight
Proven experience configuring backend integrations, data feeds, automations, and cross-system workflows
Experience supporting deployment of NPS/CSAT programs, including survey creation, workflow build & automation, feedback ingestion, data analysis and reporting
Strong analytical skills with a demonstrated ability to build action-oriented dashboards for the right stakeholders group, not just data visualisations
Demonstrated success in improving data accuracy and working across cross-functional teams
Strong project management skills: able to break down complex projects into manageable components and deliver successfully whilst keeping key stakeholders apprised of progress
Ability to work independently with minimal supervision while maintaining high standards and meeting deadlines
Excellent organisational skills, time management, attention to detail and a proactive problem-solving approach
Strong communication skills to articulate updates, risks, and progress to stakeholders
Ability to manage own workload, prioritise multiple initiatives and manage deadlines effectively

Job Responsibility

Serve as the primary system administrator for Planhat ensuring stability, accuracy, and usability across the CS organisation
Configure and maintain backend settings, including integrations, data feeds, custom fields, user roles, playbooks, workflows, and automations
Build and optimise dashboards that are actionable, insightful, and aligned to CS priorities (not data dumps but actionable insights)
Partner with cross-functional teams and other system admins to manage & improve systems integrations (e.g. SFDC, Qualtrics, Linear and Freshdesk) in a way that supports wider Corsearch needs
Support new feature rollouts, system enhancements, and troubleshoot issues for the CS organisation
Lead data-quality initiatives to ensure customer, account, and contact data incl key attribution is complete, reliable, and aligned across Planhat, Salesforce and other internal systems
Collaborate with cross-functional teams to resolve data gaps, streamline data flows and uphold consistent data standards
Monitor data health and establish processes to proactively maintain data integrity at scale
Support Sr. Director of CS Ops in operationalising the customer journey and delivering scalable, data-driven initiatives across key touchpoints
Build automations, workflows and rules of engagement that reduce manual work and improve consistency, eliminating dependency on spreadsheets

Fulltime

Sr. Project Manager, Professional Services

We are seeking a Senior Program Manager to lead complex, cross-functional progra...

Location

Canada , Toronto

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment
Proven track record managing multiple complex, cross-functional programs simultaneously
Strong organizational skills with expertise in planning, risk management, and change management
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and facilitation skills, including experience presenting to executive stakeholders
The ability to work in a PagerDuty office at least two days per week, with occasional travel for customer or team engagements
Authorized to work in the country of employment

Job Responsibility

Own end-to-end program management for multiple complex customer engagements, ensuring alignment to business objectives and timely delivery
Develop and maintain detailed program plans, schedules, and status reports, proactively identifying risks and driving resolution
Lead organizational change initiatives, coordinating stakeholders across multiple functions to ensure successful adoption of new processes, tools, and ways of working
Manage interdependencies across customer programs and prioritize initiatives to maximize impact
Act as a strategic advisor and escalation point for customer programs
Partner with customer executives and project sponsors to align strategic objectives
Facilitate executive business reviews, steering committees, and success assessments
Represent PagerDuty in customer meetings and strategic planning sessions
Identify opportunities for process improvement and operational scalability across Professional Services and post-sales delivery
Design and implement repeatable frameworks, governance models, and metrics to measure program success and team performance

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Sr. Manager of Account Management

As the Sr. Manager of Account Management, you will lead a team of experienced, t...

Location

United States , Denver; San Francisco

Salary:

207000.00 - 287000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of account management or sales leadership experience
2+ years of people management experience, specifically leading teams responsible for revenue quotas
Proven ability to manage a high volume of transactions and accounts
Strong command of revenue operations and forecasting tools (Salesforce, Gong, etc.)
Experience negotiating commercial terms based on value/ROI rather than just price
Demonstrated ability to partner with post-sales teams (Support, Customer Success) to drive commercial outcomes

Job Responsibility

Drive Revenue Execution & Unit Economics
Lead and Coach a Tenured Team
Forecasting & Pipeline Hygiene
Cross-Functional Partnership

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available

Fulltime

Sr. Technical Program Manager

We are seeking a strategic and results-oriented Technical Program Manager to joi...

Location

Canada , Vancouver

Salary:

146000.00 - 178000.00 CAD / Year

Highspot

Expiration Date

Until further notice

Requirements

Proven success as a Technical Program Manager, Product Manager, or a similar role in a B2B SaaS environment, leading complex, cross-functional programs
Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes
Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches
Expertise in agile/scrum methodologies and experience adapting processes to meet the needs of a scaling organization
Exceptional communication and stakeholder management skills
Demonstrated ability to use data and metrics to drive decisions, identify risks, and measure program success
Experience with change management or adoption of new technology

Job Responsibility

Manage the execution of our AI transformation program roadmap to integrate AI-powered tools and workflows within our P&E teams
Be the internal champion for AI tools
Build relationships with teams and leaders to identify pain points that AI can solve
Create documentation
Help build a community of practice where teams can share insights and successes
Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact use cases and remove barriers to adoption
Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity
Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence
Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams
Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership

What we offer

Comprehensive medical, dental, vision, disability, and life benefits
Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
Flexible PTO
Generous Holiday Schedule + 5 Days for Annual Holiday Week
Quarterly Recharge Fridays (paid days off for mental health recharge)
Flexible work schedules
Access to Coaches and Therapists through Modern Health
2 Volunteer days per year
Monthly transportation allowance for employees that work in our Vancouver Hub location
Employees are eligible to receive stock options

Fulltime

Global Sr. Manager, Digital Activations

Manage the strategy, content scheduling, and delivery of Circle K’s digital prod...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business / Marketing / Advertising or an Advanced degree
A seasoned professional with 10+ years of experience in understanding and delivering high-volume digital campaigns including digital screens, mobile, and web digital platforms
7+ years of digital marketing, brand management, and strategy, consulting, or related is a plus
Very strong leadership and communication skills
Strong project management and technical skills to deliver results
Thrives in a high-volume digital campaign environment and has a strong willingness to learn
Track record of consistently delivering on short timelines, creating processes, launching new campaigns, and successfully managing cross-functional project teams
Passion for delighting customers through a superior customer experience that exceeds customer expectations
Loves being part of a team
Seeks, forges, and cultivates effective relationships to motivate and maximize cross-functional teams' engagement and productivity

Job Responsibility

Define digital execution strategies and prioritize/manage the various digital campaign portfolios to optimize our brand on digital products
Assemble, schedule, and deliver all digital content across all digital products and channels
Flawless execution and support to materially benefit the business and customers
Lead, manage, and direct all aspects of the Circle K proprietary digital platforms (e.g., Mobile App, Web, eMobility, and Digital Screens)
Own the daily operation responsibilities, create, and set high-level priorities, and drive implementation
Maintain operational ownership of prioritized initiatives designed to position Circle K to win at customer critical moments along the path to purchase
Work closely with the broader functional teams ensuring that all digital campaigns and activation are delivered on time and with high quality
Leverage attention to detail and quality to manage delivery
Understand the rhythm and time pressure of the monthly operation promo cycle while delivering on paid media advertising campaigns
Motivate your team, building positivity into everything you do to bring out the best in people

What we offer

Equal opportunity employment
Compliance with the Americans with Disabilities Act (ADA)
Reasonable accommodations for applicants with disabilities.

Fulltime

Sr. Principal Product Manager, Private Cloud

HPE continues to develop innovative products and services that anticipate and me...

Location

United States , San Jose

Salary:

157500.00 - 361500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Strong experience in a dynamic product management role
Proven success in overseeing all elements of the product development lifecycle
High effectiveness in collaborating with cross-functional teams
Experience in delivering finely tuned product strategies
Exceptional writing and editing skills, combined with strong presentation and public speaking skills

Job Responsibility

Define and execute the HPE Private Cloud Enterprise strategy to develop and deliver managed private cloud capabilities
Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
Create product strategy positioning and documentation that describe private cloud business value, high-level use cases, technical requirements, and customer experience
Analyze market data to inform sales strategies, and define product objectives for effective sales enablement and marketing communications
Collaborate closely with engineering, services, marketing, and sales teams in the development and release of private cloud products and services
Partner with the broader Private Cloud product management organization to enable capabilities across our full portfolio of private cloud offerings
Develop product positioning and messaging that differentiates our capabilities in the market

What we offer

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Programs catered to helping you reach career goals
Flexibility to manage work and personal needs
Unconditional inclusion
Career development opportunities

Fulltime

Sr Product Manager, Technical

We're seeking a strategic and innovative AI Product Manager to drive the develop...

Location

United States , Bellevue

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Experience with Agile backlog/project management tools
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence

Job Responsibility

Lead the product strategy and roadmap for AI/ML initiatives for the Enterprise AI team
Orchestrate collaboration between data scientists, engineers, operations teams, and business stakeholders
Define and prioritize product requirements based on customer needs and business impact
Develop business cases and ROI analysis for new AI initiatives
Drive technical requirement gathering and documentation
Lead sprint planning and backlog prioritization sessions
Monitor key performance metrics and adjust strategies based on data-driven insights
Identify and resolve cross-team dependencies and conflicts
Drive go-to-market strategies for new AI-powered features and capabilities

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Sr. Customer Success Manager

Nuacem AI

Location:
India , Hyderabad

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Sr. Customer Success Manager

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Location:India , Hyderabad

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Job Posted:March 05, 2026

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Job Posted:
March 05, 2026