Sr. Customer Service Specialist Job at Robert Half (Memphis)

Sr. Customer Service Representative

We are looking for a detail-oriented individual to support workers’ compensation...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling workers’ compensation claims with a strong understanding of claim lifecycle management and resolution practices
Knowledge of Georgia workers’ compensation rules, reporting obligations, and payment requirements
Ability to investigate claims, interpret documentation, and make sound decisions based on available facts
Skill in preparing clear written reports, recommendations, and claim-related correspondence
Proficiency in claims processing, claims data review, and use of claims management or claims edit systems
Strong communication skills for working effectively with employees, supervisors, medical providers, attorneys, and regulatory contacts
High attention to detail with the ability to maintain organized records and manage multiple deadlines in a fast-paced environment

Job Responsibility

Manage workers’ compensation cases from intake through resolution, applying Georgia regulations and established claim practices throughout the process
Examine claim details, incident information, and supporting documentation to determine appropriate next steps and claim direction
Produce clear written summaries, recommendations, and status updates that capture findings and support informed decision-making
Coordinate with injured employees, leaders, physicians, rehabilitation specialists, and state workers’ compensation contacts to facilitate recovery and return-to-work planning
Oversee the timely handling of medical and wage-related payments, while maintaining accurate files and submitting required state reporting within deadlines
Complete daily administrative activities such as opening new claims, reviewing incident materials, and updating claim records
Partner with legal counsel by supplying claim information, documentation, and case support for matters involving litigation
Identify recovery opportunities, including subrogation and applicable trust fund matters, and pursue them within required timeframes
Provide additional operational support as needed, including related assignments that assist broader departmental or field activities

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Fraud Customer Support Sr Specialist

If you’re a critical thinker, detail-oriented, and seek opportunities to continu...

Location

United States , Pittsburgh; Riverside

Salary:

22.00 - 25.00 USD / Hour

Citizens Bank

Expiration Date

Until further notice

Requirements

High school degree or equivalent
General PC troubleshooting and navigation skills and proficiency in Microsoft Office
Display effective telephone etiquette while actively listening and displaying empathy and understanding
Effective written and verbal communication skills

Job Responsibility

Handle routine customer fraud inquires in a fast-paced environment using critical thinking skills
Use active listening skills during customer interactions to apply analytical reasoning
Navigate multiple bank systems independently to understand issues and assess outcomes
Document within multiple systems with written clarity the proposed solutions or next steps
Provide accurate complete claims processing, and records management using established procedures

What we offer

comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

Sr Service Desk specialist

We are looking for an experienced and dedicated Sr Service Desk specialist to jo...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a service desk or help desk role
Exceptional communication skills, with the ability to interact effectively with executives and end users
Strong customer service skills and a commitment to delivering a positive user experience
Proficiency in utilizing remote access tools to provide technical support
Excellent documentation skills to ensure accuracy and completeness of records
Familiarity with troubleshooting hardware, software, and connectivity issues
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Detail-oriented demeanor suitable for a suit-and-tie work environment

Job Responsibility

Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly
Maintain clear and attentive communication while assisting executives and other users with technical challenges
Document all support activities thoroughly to ensure accurate tracking and resolution
Collaborate with team members to identify and implement solutions for recurring technical issues
Provide guidance and training to users on system functionalities and best practices
Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution
Stay updated on current technologies to better support end users and improve service delivery
Adhere to organizational policies and procedures while maintaining a high level of integrity
Utilize remote access tools effectively to troubleshoot and resolve issues
Support system changes or upgrades as needed, ensuring minimal disruption to operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fixed connectivity pm sr specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Cairo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Excellent communication, conflict resolution and negotiation skills
Customer-orientated and innovative approach to service design and delivery and Result orientated
Evidence good organizational and project management skills and have a sense of vision, grasp complex concepts and think strategically
Evidence exceptional time management abilities and problem solver
Ability to interact effectively, using good interpersonal skills
BA in Communications or networks
Relevant professional / supervisory qualification
Relevant experience within a project management (PMP , Prince 2 is a plus)
PMP Certificate
Basic knowledge of Agile Methodologies

Job Responsibility

Take responsibility for multiple and complex Data & solutions Project Management
Responsible on project managements of Total communication projects
Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end
Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle
Collecting customer acceptance and handover the projects to NOC and CRM dept
Coordinate and follow up on projects acceptances with service assurance during customer’s meeting

Fulltime

Technical Solutions Arch. Sr. Specialist - PKI / Entra / CyberArk / SailPoint

The L3 Senior User Provisioning Engineer is a technical leader for identity life...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6+ years of hands‑on IAM experience with progressive responsibility in provisioning and identity engineering
Proven, practical experience with SailPoint (IGA) and CyberArk (PAM) implementations
Deep operational knowledge of Entra ID / Azure AD and identity synchronization patterns
Strong understanding of PKI concepts and hands‑on certificate management
Proficient with identity protocols: SCIM, SAML, OAuth/OIDC, MFA
Advanced scripting and automation skills: PowerShell, Python, Bash
experience with Terraform or CloudFormation
Experience with ITSM/ticketing tools (ServiceNow, Jira) and SLA management
Demonstrated ability to perform complex troubleshooting and deliver durable engineering fixes

Job Responsibility

Technical ownership of user lifecycle and entitlement engineering across Active Directory, Entra ID, SaaS apps, and custom systems
SailPoint IGA leadership: design, implement, and tune connectors, provisioning policies, role engineering, reconciliation, and certification campaigns
CyberArk PAM stewardship: onboard targets, manage vault policies, implement credential rotation, and support privileged session controls
PKI and certificate lifecycle: architect and operate certificate issuance, renewal, revocation, and automation for service identities and TLS endpoints
Cloud identity engineering: design Entra ID conditional access, cross‑tenant syncs, and entitlement models
coordinate with AWS/GCP IAM as needed
Automation and infrastructure as code: develop and maintain SCIM/SAML/OIDC connectors, PowerShell/Python scripts, and Terraform/IaC for repeatable provisioning patterns
Incident response and RCA: lead Tier‑3 troubleshooting for provisioning failures, perform root‑cause analysis, implement permanent fixes, and reduce recurrence
Governance and audit readiness: lead access reviews, entitlement remediation, evidence collection, and support external/internal audits
Mentorship and documentation: create runbooks, operational playbooks, and train L1/L2 engineers to improve throughput and reduce manual errors

Operations Finance Sr Specialist

As an Operations Finance Sr. Specialist, you will be responsible for leading the...

Location

United States , Indianapolis

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Ideal candidate will possess a bachelor's degree in Finance or Accounting/ MBA preferred
Minimum 5+ years of progressive financial experience required, including AP/AR, payroll, and P&L management
Budgeting, forecasting, financial cost control planning & analysis and monthly reporting experience is a must
Demonstrate ability to manage in a diverse environment with focus on client and customer services is essential

Job Responsibility

Establish and maintain control systems for financial accounting functions on a unit level
Compiles monthly, quarterly and annual financial and operating information and ensures the accuracy and integrity of all financial reports and internal control requirements
Ensures contract compliance, creates biweekly and monthly client invoices and tracks the collection of receivables
Plans, directs, and organizes the accurate and timely reporting and forecasting of financial information
This includes preparation of the annual operating budget, updating monthly projections and managing the close process
Investigates variances to plan and projections, analyzes monthly trend reports, develops solutions, communicates and implements corrective action plans
Ensure proper payroll processing, vacation/time off, workers compensation, STD and LTD
Resolve any discrepancies relative to payroll
Provides support on major projects by gathering and analyzing detailed information
Highly collaborative with the Aramark Vice President of Operations, Resident District Manager, Directors and Managers

Fulltime

Tech Solns. Arch. Sr. Specialist Advisor

We are currently seeking a Tech Solns. Arch. Sr. Specialist Advisor to join our ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

SailPoint Expertise: Deep knowledge of SailPoint Identity Security Cloud (formerly IdentityNow)
Identity Concepts: Strong understanding of IGA (Identity Governance & Administration) best practices
Scripting/Coding: Experience with BeanShell, Java, PowerShell, and JSON/XML
Connectors: Experience with SCIM, JDBC, and Active Directory connectors
Certification: SailPoint IdentityNow Engineer or Professional certification is strongly preferred

Job Responsibility

Implementation & Configuration: Design and configure ISC components (Identity Profiles, User Lifecycle Management, Roles, Access Certifications, Policies) based on business requirements
Application Onboarding: Rapidly onboard SaaS, HR (e.g., Workday), Azure AD, and on-premises applications using OOTB and custom connectors
Workflow & Rule Development: Customize provisioning workflows, rules, Transforms, and email templates for Joiner-Mover-Leaver (JML) processes
API & Scripting: Integrate applications using REST API, SCIM, and build automation scripts using Java (BeanShell) or PowerShell
Access Governance: Implement access certification campaigns, including planning, scoping, and remediation
Troubleshooting: Monitor performance and resolve issues related to connectors, provisioning, and data mapping
Access request and approval workflows
Self-service access requests
Logging and Reporting

Fulltime

Sr. Specialist, Procurement Category Management

This role leads the procurement of strategic packaging categories for Nestlé Hea...

Location

United States , Bridgewater

Salary:

85000.00 - 95000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor's degree required
preferably in Business, Engineering, Food Science, or a related field
Proven experience in procurement category management supporting manufacturing, commercial, and/or corporate functions across various operating models
5+ years of experience with strong subject matter expertise in packaging categories, ideally within food, pharmaceutical, nutraceutical, personal care, or chemical industries
Demonstrated experience in strategic sourcing and category management, including supplier selection, contract negotiation, and implementation
Hands-on experience developing and onboarding new suppliers and delivering business solutions
Strong knowledge of procurement methodologies and supplier markets
Experience leading change management initiatives and driving continuous improvement
Ability to lead cross-functional teams and solve complex business challenges
Strong project management and organizational skills, with the ability to manage multiple priorities

Job Responsibility

Lead procurement of strategic packaging categories for Nestlé Health Science US, managing a complex spend portfolio of approximately $30–$40M across a diverse supplier base
Partner cross-functionally to align on business needs and drive effective sourcing strategies, supplier selection, pricing, contracting, and supplier performance
Develop and execute short- and long-term category strategies and annual sourcing plans to deliver value and support business objectives
Lead supplier negotiations and establish contract pricing, terms, and conditions to secure high-value, cost-effective agreements
Drive continuous improvement initiatives and maintain a savings pipeline, ensuring accurate tracking and alignment with Finance
Conduct market research and monitor industry trends to inform category strategies and adapt to changing business needs
Manage supplier performance, including ongoing evaluation and implementation of improvement plans to enhance quality, service, and delivery
Proactively identify and mitigate supply risks, partnering with supply planning teams to resolve issues and ensure continuity
Collaborate with commercial and cross-functional teams to maintain alignment on business priorities and identify opportunities for innovation and value creation
Support new product launches, technologies, and key initiatives by leveraging supplier capabilities and insights

What we offer

Performance-based incentives
401k with company match
Healthcare coverage

Fulltime

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Sr. Customer Service Specialist

Job Description

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