Sr Customer Development Rep, HSBC

Sr Customer Development Rep

HSBC

Location:
China, Shanghai

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

Job Responsibility:

Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
To hand over customer relationship properly to their relationship managers after closing sales
To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction
To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Requirements:

University degree or above (recognized by the state)
Strong interpersonal skills and effective presentation skills
Well-developed service and sales attitude with ability to work under pressure
Presentable, Outgoing and Persuasive
Good oral and written English is preferable

What we offer:

Continuous professional development
Flexible working
Opportunities to grow in an inclusive and diverse environment

Additional Information:

Job Posted:
August 14, 2025

Expiration:
September 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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