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We are looking for an experienced Sr Credentialing Representative to support provider enrollment and credentialing operations. The Sr Credentialing Representative role focuses on ensuring practitioner files are accurate, current, and compliant while coordinating submissions to commercial and government payers. The ideal Sr Credentialing Representative brings strong attention to detail, knowledge of credentialing standards, and the ability to manage high-volume documentation with precision.
Job Responsibility
Prepare and submit initial credentialing and recredentialing applications for providers with contracted insurance payers, ensuring all records are complete and timely
Maintain provider licenses, certifications, and related documents by monitoring expiration dates and coordinating renewal activities
Update and manage CAQH profiles and other enrollment records to keep practitioner information accurate across credentialing platforms
Perform roster maintenance, delegation-related data entry, and payer record updates within systems such as Symplr Payer and other credentialing tools
Conduct primary source verification by reviewing licensing boards, certification databases, and other approved sources to confirm provider qualifications
Process enrollments with commercial insurers and government programs, including plans governed by applicable state and federal requirements
Review credentialing files for quality, completeness, and alignment with NCQA, AAAHC, Joint Commission, and internal compliance standards
Support hospital privilege documentation and verify related information to help maintain accurate provider participation records
Requirements
Previous experience in provider credentialing, payer enrollment, or healthcare data administration
Working knowledge of credentialing standards and regulatory requirements, including CA rules, Medi-Cal, NCQA, AAAHC, and Joint Commission expectations
Hands-on experience with systems such as Symplr Payer, Cactus, PECOS, MD Staff, or similar credentialing and enrollment platforms
Proficiency in Microsoft Excel, Word, PowerPoint, and Smartsheet for tracking, reporting, and documentation management
Strong understanding of CAQH maintenance, primary source verification, and provider file auditing processes
Ability to manage detailed data entry tasks with a high degree of accuracy and organization
Familiarity with hospital privileging processes and enrollment procedures for both commercial and government payers